I had my laptop for six years but never tried the camera. So for oath, I need the cam. Took several days to find the solution. I googled my laptop brand and how to activate my camera got th first time. I found a video showing the keystrokes. Mine is an msi gaming laptop and I had to hold down the vn key and f6 at the same time. It worked and right away my camera was on and I saw myself on the screen. I hope this helps.