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and


should I be worried? I feel like I'm going to go crazy soon. Anyone who I've spoken to received their passport in a few days, it's been 3 weeks!
 
Yes Sarba, the person who signed for the package when ur husband sent it, it seems like you and me are the only delayed ones, we're almost finishing the 3 weeks estimated time ???
 
Oh by the way sarba, you can edit ur profile by clicking at "profile" at the top and then click on "forum profile information" on the left and fill in ur data
 
Great thanks!

So my husband scanned the receipt and sent it to me, but there is no signature on it. Am I looking at the right thing?
 
Has he checked it on the website? Because it doesn't appear on the mobile app
 
I have teally bad news, my representative had sent an e-mail to cairo visa office yesterday to confirm the delivery of the passports and they have responded now they haven't received it!!! I can't get out of UK, I don't know what to do!!!! They have asked for the courier company name and tracking number, what should i do now!!!!!
 
How is that the courier's fault?!
isn't there a signature of visa office employee on delivery?

I am so sorry to hear this. it'll be sorted out eventually.
 
This is what the embassy sent me today


Greetings,

This refers to your e-mail.

Please note that passports have not/not been received at our office to date. you may wish to check with the courier company. Please advise the courier name and tracking number.

I have called ups and they told me i should check with cairo visa office about the person who signed for the package there before starting an investigation

I've sent all the details to the embassy but they haven't responded, and they're about to close anyway, i guess this is the worst weekend ever, i've been crying since then
 
spirit-88 said:
This is what the embassy sent me today


Greetings,

This refers to your e-mail.

Please note that passports have not/not been received at our office to date. you may wish to check with the courier company. Please advise the courier name and tracking number.

I have called ups and they told me i should check with cairo visa office about the person who signed for the package there before starting an investigation

I've sent all the details to the embassy but they haven't responded, and they're about to close anyway, i guess this is the worst weekend ever, i've been crying since then

I praying for you spirit and Inshallah soon your passport come back.
 
Thanks everyone,

I got this from the visa office and that mansour company doesn't want to release it from customs they are telling me the canadian embassy should release it but they won't, this is really stupid!!!

Good day,

Please note that this shipment was not delivered to the embassy. We have received notification from Mansour Courier Service (an authorized service contractor for UPS) advising that this shipment is now in the Customs area at Cairo Airport (Old Terminal) at the courier facility building (inside Egypt air cargo village).

You are kindly requested to contact UPS to clear this shipment. Note that the Embassy is not responsible for customs clearance.

Thank you.
 
Typical everyday life of Egypt, where stupid things do happen. Customs clearance responsibility disputed between two or three parties!

It'll be over soon. Hang in there!
 
Spirit I'm so sorry to hear this. Can you have someone in Egypt get your passport and send it to you? What a strange thing to happen. I hope it's all cleared up soon. Keep us posted