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Biometrics not received by IRCC

cjmm

Newbie
Dec 29, 2020
2
0
Hello,

I submitted my biometrics on Nov 15 per the biometrics request letter I got on Nov 10. Until this week it was not uploaded to my account and I thought it was a glitch, but yesterday (Dec 16) I received another letter from IRCC to do my biometrics. I called both the office that I did my biometrics and IRCC yesterday and they told me the only thing I can do is to raise a webform with a confirmation sticker that I got from my first biometrics, which is what I did. I'm an inland applicant btw.

However, as I wandered through the posts here, I discovered that I could check if my biometrics was effective and I figured I don't even have any record on IRCC for my bio. Also I could see some people under the same circumstance as mine which didn't get any answer even when they raised multiple webforms.

I'm freaking out, should I do the biometrics again?
 

Lc4life

Hero Member
Aug 9, 2021
533
252
Yes. If you have gotten another BIL, it just means that your biometric was of low quality, so you do need to do the biometric again.