Hi,
My parents applied for visitor visa on Feb and they had valid biometric. When they were applying, they selected to use the same biometric for their current application. After they submitted the application (in one profile as co-applicant), the biometric info showed up in my mom profile but my father's profile was not showing that. Today, he received a letter asking for biometric fee and collection. Anyone else hasher experienced the same issue? Any idea how I can contact IRCC to fix this?
My parents applied for visitor visa on Feb and they had valid biometric. When they were applying, they selected to use the same biometric for their current application. After they submitted the application (in one profile as co-applicant), the biometric info showed up in my mom profile but my father's profile was not showing that. Today, he received a letter asking for biometric fee and collection. Anyone else hasher experienced the same issue? Any idea how I can contact IRCC to fix this?
