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Hi everyone,
Looking for some advice:
I am a PR and have been staying in Canada for close to 5 years now. I submitted the visitor visa application for my parents in October 2025. They completed their biometrics appointment in the same month. But since then, there have been no updates on the application. I have called the customer care multiple times - they raised an alert in April 2026 for it but no updates still. I have also raised multiple webforms on it.
Would welcome any suggestions on other measures I can take to get an update on the applications. I would truly appreciate any help.
Thanks