While the spreadsheets indicate a trend.....the fact is the users on them represent....a tiny, tiny, tiny, tiny, tiny number of the applications actually being sent in. So one can conclude the magnitude of applications getting through the cracks and processed quicker....and in retrospect the applications waiting longer than normal.
And....in my opinion this is unacceptable, and I'll whine about it as much as I want, and as much as I can, and to as many people as I can....
Because, again, I payed for it, my parents payed for it, my parents parents payed for it etc.....you get the idea.
I myself work for a very large company with an entire office building floor dedicated to document control and revision archiving for all offices throughout Canada and the world....and we have no problem regulating that......just saying....