Rewind back to June 2015, after many longs months of gathering all the required documents and filling out forms, we finally sent off our application. Everything went well, sponsorship approved and the application had been forwarded to the Manilla office to processing. Everything has been good and we have been waiting.
Two months ago we get an email saying that we need to submit her medical examination, which was strange because we did it up front and the online status records confirm that. Whatever, we do the whole thing again and the doctor informs us that the medical exam is only valid for a year. Strange that CIC recommends we submit this upfront, and confirmed they received it. Anyways, not the end of the world.
However, two days ago. We get an email from Manilla saying that we need to submit her police certificates from Thailand and Japan (we lived there for a period of time.) We knew about this, and because of this we submitted this records with our original application. Why are they asking for them, if they already have them?
The worst part about this is the time and money that went into getting these records the first time. The Japanese one, wasn't too bad and I don't want to go into detail but it cost us about $350 to complete this.
The Thai one however, was unbelievable. We got her fingerprints done at the local station, sent them to the Royal Thai Police in Bangkok, and called them a month later. The denied receiving the request, even though we put tracking on it, and it was accepted. So we do it again. Another month later, and still the deny again. That's it, we can't deal with this anymore, so we fly to Bangkok to get it done in person. After five days in Bangkok it's complete and we can go home. This whole process took us four months (which we delayed in submitting her application) and cost us over $3000. Whatever, it's not the CICs fault.
However, now they send us an email again and tell us that we need to submit these documents? We already did it, and we don't want to have to do this again. We don't have the time or money to fly to Bangkok again to go through this whole thing all over again.
Is there anything I can do?
Two months ago we get an email saying that we need to submit her medical examination, which was strange because we did it up front and the online status records confirm that. Whatever, we do the whole thing again and the doctor informs us that the medical exam is only valid for a year. Strange that CIC recommends we submit this upfront, and confirmed they received it. Anyways, not the end of the world.
However, two days ago. We get an email from Manilla saying that we need to submit her police certificates from Thailand and Japan (we lived there for a period of time.) We knew about this, and because of this we submitted this records with our original application. Why are they asking for them, if they already have them?
The worst part about this is the time and money that went into getting these records the first time. The Japanese one, wasn't too bad and I don't want to go into detail but it cost us about $350 to complete this.
The Thai one however, was unbelievable. We got her fingerprints done at the local station, sent them to the Royal Thai Police in Bangkok, and called them a month later. The denied receiving the request, even though we put tracking on it, and it was accepted. So we do it again. Another month later, and still the deny again. That's it, we can't deal with this anymore, so we fly to Bangkok to get it done in person. After five days in Bangkok it's complete and we can go home. This whole process took us four months (which we delayed in submitting her application) and cost us over $3000. Whatever, it's not the CICs fault.
However, now they send us an email again and tell us that we need to submit these documents? We already did it, and we don't want to have to do this again. We don't have the time or money to fly to Bangkok again to go through this whole thing all over again.
Is there anything I can do?