access said:
There are 2 types of call we make to CIC.
General - with no details of our.
Specific to case/file - where we give UCI and other details for them to see the status. Are those calls recorded in notes/system.
Not at all sure client-specific-calls are
always noted in the client's record, but there are a number of reports that ATIP responses indicate there is at least a notation reflecting a
contact on the occasion of
some such calls. Whether or not, or to what extent, specific details about the call are part of what is recorded, beyond the simple fact of the contact itself, is not clear.
