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Application Upload Error

Discussion in 'International Students' started by Nisky2001, Jun 2, 2019.

  1. Hello!

    I am trying to upload my application for my study permit however I keep on receiving this message.

    What can I do?

    The form could not be submitted because errors were found.
    Error: We couldn't upload your file.
    • Error Description: The version of the document submitted is no longer accepted
     
    sareesyc likes this.
  2. I am facing the same error while trying to upload a my work permit application as well as my kids visit permit application. I have done this before and there was no error. I downloaded the latest form, entered all information, validated and saved it. Upon uploading I receive the error that 'The version of the document submitted is no longer accepted'. I tried all browsers: IE 11, Chrome, Firefox. We are in a hurry to get visa as we have less time. Any help is appreciated.
     
    donlakrystal likes this.
  3. Some people have tried switching the pc, trying on the next day with a different browser/pc or uploading a older version of the form.
     
  4. Hello,

    Unfortunately, I experienced the exact same issue today as I was trying to upload the IMM5257E form. I downloaded the form directly from the application page (shown 06-2019 on the bottom left of the form) and had no issue filling or validating it. However, I could not upload the form due to the same error.

    I have submitted a technical issue report in the meantime.

    My application is an urgent one and if anyone has any advice as to how I should proceed that would be very much appreciated!

    Kind regards,
    Aaron
     
  5. Having the same problem with IMM5257e form for 2 days straight, I tried so many ways switching pc, switching browser, downloading a new form and filling in but still, didn't work at all. Send help, any advices is appreciated!
     
  6. #7 donlakrystal, Jun 2, 2019 at 2:17 PM
    Last edited: Jun 2, 2019
    Yes, I used that one, the latest one with the left footer "06-2019". I'm using the Adobe Acrobat Reader DC (19.012.20034). I also applied for visa last time with no problem but I don't know why I got stuck this time. Hope you can help me figure this out. Thank you!
     
  7. Which country are you from, In my country(India), there is no such form called 5257E, the same form is called 1294E.

    [​IMG]
     
  8. Upload a file

    The form could not be submitted because errors were found.
    Error: We couldn't upload your file.
    • Error Description: The version of the document submitted is no longer accepted
    I am applying for TRV and while uploading imm5257e, i am getting the same error. I tried different browsers. I am on latest version of form and adobe reader. I tried using Signature panel on acrobat reader but getting the same error. ANy help is appreciated

    @selvakk
     
  9. Hi,

    this is uday. I am facing same probelm like you. The hell website doesnot allow me to upload it due to version issue. please let me know if you solved it. Because mine too an urgent call to go india for my brother death. So, i thought to send the paper application to express courier.

    Best
    uday
     
  10. Are you applying for a extension of TRV ?
     
  11. Hi guys. although I am submitting imm5709, I am facing the same issue. It shows

    "The form could not be submitted because errors were found.
    Error: We couldn't upload your file.
    • Error Description: The version of the document submitted is no longer accepted"
    no matter what. Who can give me some advice on how to fix this problem? Thank you very much
     
  12. same!!! Really need help
     
  13. Hi all,

    I suggest we all report the technical issue (you can do that on the application page) with a screenshot of the error as well as a detailed explanation (e.g. tried different browsers, computers, Adobe Reader version etc.). Hopefully they will pick up on the issue and fix it ASAP!!


    @Nisky2001
    @mapledreamer123
    @donlakrystal
    @mega12345
    @udayaji
    @sareesyc

    Aaron
     
  14. Hi guys..Even I am facing same issue today. I have got my work permit and want to update my trv but facing same error even after using updated form, updated adobe reader dc.
    Please do let me know if you find any solution in this regard. I really appreciate.
     

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