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Application Upload Error

Nisky2001

Newbie
Jun 2, 2019
3
1
Hello!

I am trying to upload my application for my study permit however I keep on receiving this message.

What can I do?

The form could not be submitted because errors were found.
Error: We couldn't upload your file.
  • Error Description: The version of the document submitted is no longer accepted
 
  • Like
Reactions: sareesyc
Jun 2, 2019
2
1
I am facing the same error while trying to upload a my work permit application as well as my kids visit permit application. I have done this before and there was no error. I downloaded the latest form, entered all information, validated and saved it. Upon uploading I receive the error that 'The version of the document submitted is no longer accepted'. I tried all browsers: IE 11, Chrome, Firefox. We are in a hurry to get visa as we have less time. Any help is appreciated.
 
  • Like
Reactions: donlakrystal

selvakk

Champion Member
Nov 28, 2018
2,344
499
I am facing the same error while trying to upload a my work permit application as well as my kids visit permit application. I have done this before and there was no error. I downloaded the latest form, entered all information, validated and saved it. Upon uploading I receive the error that 'The version of the document submitted is no longer accepted'. I tried all browsers: IE 11, Chrome, Firefox. We are in a hurry to get visa as we have less time. Any help is appreciated.
Some people have tried switching the pc, trying on the next day with a different browser/pc or uploading a older version of the form.
 

cheechek

Full Member
Jun 2, 2019
42
7
Hello,

Unfortunately, I experienced the exact same issue today as I was trying to upload the IMM5257E form. I downloaded the form directly from the application page (shown 06-2019 on the bottom left of the form) and had no issue filling or validating it. However, I could not upload the form due to the same error.

I have submitted a technical issue report in the meantime.

My application is an urgent one and if anyone has any advice as to how I should proceed that would be very much appreciated!

Kind regards,
Aaron
 

donlakrystal

Newbie
Jun 2, 2019
4
0
Having the same problem with IMM5257e form for 2 days straight, I tried so many ways switching pc, switching browser, downloading a new form and filling in but still, didn't work at all. Send help, any advices is appreciated!
 

donlakrystal

Newbie
Jun 2, 2019
4
0
Last edited:

selvakk

Champion Member
Nov 28, 2018
2,344
499
Yes, I used that one, the latest one with the left footer "06-2019". I'm using the Adobe Acrobat Reader DC (19.012.20034). I also applied for visa last time with no problem but I don't know why I got stuck this time. Hope you can help me figure this out. Thank you!
Which country are you from, In my country(India), there is no such form called 5257E, the same form is called 1294E.

 

mega12345

Full Member
May 6, 2018
23
0
Upload a file

The form could not be submitted because errors were found.
Error: We couldn't upload your file.
  • Error Description: The version of the document submitted is no longer accepted
I am applying for TRV and while uploading imm5257e, i am getting the same error. I tried different browsers. I am on latest version of form and adobe reader. I tried using Signature panel on acrobat reader but getting the same error. ANy help is appreciated

@selvakk
 

udayaji

Newbie
Aug 26, 2018
3
0
Yes, I used that one, the latest one with the left footer "06-2019". I'm using the Adobe Acrobat Reader DC (19.012.20034). I also applied for visa last time with no problem but I don't know why I got stuck this time. Hope you can help me figure this out. Thank you!
Hi,

this is uday. I am facing same probelm like you. The hell website doesnot allow me to upload it due to version issue. please let me know if you solved it. Because mine too an urgent call to go india for my brother death. So, i thought to send the paper application to express courier.

Best
uday
 

selvakk

Champion Member
Nov 28, 2018
2,344
499
Upload a file

The form could not be submitted because errors were found.
Error: We couldn't upload your file.
  • Error Description: The version of the document submitted is no longer accepted
I am applying for TRV and while uploading imm5257e, i am getting the same error. I tried different browsers. I am on latest version of form and adobe reader. I tried using Signature panel on acrobat reader but getting the same error. ANy help is appreciated

@selvakk
Are you applying for a extension of TRV ?
 

sareesyc

Newbie
Jun 2, 2019
3
0
Hi guys. although I am submitting imm5709, I am facing the same issue. It shows

"The form could not be submitted because errors were found.
Error: We couldn't upload your file.
  • Error Description: The version of the document submitted is no longer accepted"
no matter what. Who can give me some advice on how to fix this problem? Thank you very much
 

sareesyc

Newbie
Jun 2, 2019
3
0
Hello!

I am trying to upload my application for my study permit however I keep on receiving this message.

What can I do?

The form could not be submitted because errors were found.
Error: We couldn't upload your file.
  • Error Description: The version of the document submitted is no longer accepted
same!!! Really need help
 

Yen@5

Full Member
Aug 18, 2017
46
1
Hi guys..Even I am facing same issue today. I have got my work permit and want to update my trv but facing same error even after using updated form, updated adobe reader dc.
Please do let me know if you find any solution in this regard. I really appreciate.