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Application Status Tracker account

Frank.ten

Full Member
Dec 4, 2019
23
15
Hi,
I am trying to Register for Application Status Tracker account, but I receive an error message.

"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet."

I tried both these links below:
https://tracker-suivi.apps.cic.gc.ca/en/register
https://ircc-tracker-suivi.apps.cic.gc.ca/en/register

any Idea how to register an account?
 

sean468

Hero Member
Mar 10, 2022
615
440
Calgary
Category........
PNP
Visa Office......
Edmonton
NOC Code......
22220
Job Offer........
Yes
Pre-Assessed..
Yes
App. Filed.......
28-11-2022
Nomination.....
23-11-2022
AOR Received.
28-11-2022
Med's Request
17-05-2023
Med's Done....
17-02-2022
VISA ISSUED...
22-06-2023
LANDED..........
22-06-2023
Hi,
I am trying to Register for Application Status Tracker account, but I receive an error message.

"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet."

I tried both these links below:
https://tracker-suivi.apps.cic.gc.ca/en/register
https://ircc-tracker-suivi.apps.cic.gc.ca/en/register

any Idea how to register an account?
I got into mine by "resetting" my password, so maybe give that a shot?
 

Waiting Immigrant

Star Member
Mar 5, 2022
66
28
Yes I applied by myself.
6 month ago after a long wait time, I hired a lawyer and applied for a Mandamus, but still didn't get the outcome.
I still access my own express entry account, the lawyer doesn't.
If you have the complete access of your account then keep trying because the tracker new and might be experiencing more then normal traffic, in my case I had to try whole day then only 1 time it showed up email on account to send the code. All other times it was saying different things like technical difficulties , wrong information etc. Just make sure you copy exact same thing from your application, good luck.
 

Lord_Tony

Hero Member
Mar 7, 2023
677
380
Toronto
Category........
PNP
NOC Code......
0213
App. Filed.......
25-03-2023
AOR Received.
07-05-2023
Med's Done....
15-05-2023
VISA ISSUED...
15-12-2023
Hi,
I am trying to Register for Application Status Tracker account, but I receive an error message.

"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet."

I tried both these links below:
https://tracker-suivi.apps.cic.gc.ca/en/register
https://ircc-tracker-suivi.apps.cic.gc.ca/en/register

any Idea how to register an account?
Did you manage to log in?
 

VanessaE

Star Member
Mar 30, 2018
66
61
Hi,
I am trying to Register for Application Status Tracker account, but I receive an error message.

"Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet."

I tried both these links below:
https://tracker-suivi.apps.cic.gc.ca/en/register
https://ircc-tracker-suivi.apps.cic.gc.ca/en/register

any Idea how to register an account?
Mine didn’t work until I put my given names (not just first name, if you have a middle name). Try and see?
 

Lord_Tony

Hero Member
Mar 7, 2023
677
380
Toronto
Category........
PNP
NOC Code......
0213
App. Filed.......
25-03-2023
AOR Received.
07-05-2023
Med's Done....
15-05-2023
VISA ISSUED...
15-12-2023
Mine didn’t work until I put my given names (not just first name, if you have a middle name). Try and see?
did you wait for the UCI to change from CAN* to a regular numbered UCI then register, or were to able to register when UCI was CAN* itself?
 

VanessaE

Star Member
Mar 30, 2018
66
61
did you wait for the UCI to change from CAN* to a regular numbered UCI then register, or were to able to register when UCI was CAN* itself?
my UCI is a 10digit number with no alphabets. Are you an inland or outland applicant? I waited to get my AOR before registering as that’s the only way the system is able to find your application
 

Lord_Tony

Hero Member
Mar 7, 2023
677
380
Toronto
Category........
PNP
NOC Code......
0213
App. Filed.......
25-03-2023
AOR Received.
07-05-2023
Med's Done....
15-05-2023
VISA ISSUED...
15-12-2023
I'm Inland I received my AOR as soon as I applied but the UCI still shows as CAN*, let me wait for it to change to the 10digit number then. In another post they say it changes only when the MEP/BIL stage kicks in i.e. around 2-3 weeks after the application
 
Last edited:

achebe8190

Star Member
Mar 16, 2023
60
12
I also once experienced an issue when I was entering the UCI number with dashes and it had to be all together. Also it didn’t work for me for the first week I received my AOR but then the case registered. Worst case you can give it a little bit more time and then submit a web form request or call them. Good luck!
 
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Lord_Tony

Hero Member
Mar 7, 2023
677
380
Toronto
Category........
PNP
NOC Code......
0213
App. Filed.......
25-03-2023
AOR Received.
07-05-2023
Med's Done....
15-05-2023
VISA ISSUED...
15-12-2023
I also once experienced an issue when I was entering the UCI number with dashes and it had to be all together. Also it didn’t work for me for the first week I received my AOR but then the case registered. Worst case you can give it a little bit more time and then submit a web form request or call them. Good luck!
In your case I assume you had a proper UCI number as a part of AOR, my AOR for some reason still has the CANXX number so I'm waiting for it to update