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what options did you press....took me ages and I will still going thourhg the menu option?!

I don't recall exactly, but I think the first option was 1 to deal with enquiries about immigration/PR and then every other option was 2. There's a lot of pre-recorded information you have to listen to but at the end it says if you want to speak to an agent press 0. That's what I did and it put me through :)
 
what did you use to get this free? hangouts.google.com?
Yes, Hangouts is an app from google. You can use a PC or the phone app. To use from a mobile , there is an specific app (hangouts dialer or something like that). First time I called from my PC because I didn't manage to call from my mobile, only later I found out that this other app was needed.
 
Yes, Hangouts is an app from google. You can use a PC or the phone app. To use from a mobile , there is an specific app (hangouts dialer or something like that). First time I called from my PC because I didn't manage to call from my mobile, only later I found out that this other app was needed.

Thanks all, finally got through. She confused me a little and said my application is in progress (not on hold as I thought) and is being finalised but progressing. Not sure what finalised means as I haven't even passed medicals yet.
 
Thanks all, finally got through. She confused me a little and said my application is in progress (not on hold as I thought) and is being finalised but progressing. Not sure what finalised means as I haven't even passed medicals yet.
do you can tell your timeline please
 
do you can tell your timeline please
From memory, goes like this:

AOR - 20/04/2017
Status change - 20/06/2017 - I think it was BG = NA (Medicals not passed as mentioned previously, pending X-ray)
RPRF request on 05/07/2017
RPRF Paid and uploaded on 05/07/2017
 
From memory, goes like this:

AOR - 20/04/2017
Status change - 20/06/2017 - I think it was BG = NA (Medicals not passed as mentioned previously, pending X-ray)
RPRF request on 05/07/2017
RPRF Paid and uploaded on 05/07/2017
when they ask you to pay RPEF that's mean is good just one question : when your status change did they send you email to notify you that was update in your application?
tank you
 
when they ask you to pay RPEF that's mean is good just one question : when your status change did they send you email to notify you that was update in your application?
tank you
Yes sorry, when there was an update, I got a email saying login, your status has been updated. so I checked and BG was set to NA. I was just always under impression nothing would happen until Medical completed
 
Yes sorry, when there was an update, I got a email saying login, your status has been updated. so I checked and BG was set to NA. I was just always under impression nothing would happen until Medical completed
what your BG was before update? and that was a first update or second? thanks
 
what your BG was before update? and that was a first update or second? thanks
I believe this was the first update to my knowledge, well the first update I got an email for. before that I think it was something like ' we are processing application, we will let you know when BG starts'