Yes I had to book appointment over the phone. Use ID to enter Lebanon, not passport. You have to sign 2 consents form to anyone you chose to retrieve it on your behalf. Keep in mind, VAC will only deliver to Lebanon address. So if you don't have an address in Lebanon the VAC will deliver it to a post office near the boarder and you can retrieve it from there.
https://assets.ctfassets.net/xxg4p8...f3eaf210cf115e35a9bfd096b/VFS-ConsentForm.pdf
They are very fast it took 5 days from sending the passport to receiving it stamped.
Best of luck to you
Thank you for the info, much appreciated!