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I did not get an email. I raised a technical difficulty ticket and the response was totally generic and useless. I think its a glitch.
 
Has anyone seen any changes? Mine is almost two weeks saying: We need more documents to continue processing your application. We will send you a message with more details
 
Has anyone seen any changes? Mine is almost two weeks saying: We need more documents to continue processing your application. We will send you a message with more details
Same here I think it's just a new style of writing.
 
Has anyone seen any changes? Mine is almost two weeks saying: We need more documents to continue processing your application. We will send you a message with more details

Also my PA gckey continues to say the same thing for 2 weeks and no messages were sent
 
We need more documents to continue processing your application. We will send you a message with more details. same here no message in account
 
I've also had this same issue has anyone had this change yet?

We have not received any correspondences since March 22nd 2017 and we have had our status be “We need additional documents to process your application. Check your messages below for details.” The requested documents were sent and acknowledged on April 12th 2017. This has been this way since that date and up until the week of July 17th it now says: “We need more documents to continue processing your application. We will send you a message with more details.”
 
I've also had this same issue has anyone had this change yet?

We have not received any correspondences since March 22nd 2017 and we have had our status be “We need additional documents to process your application. Check your messages below for details.” The requested documents were sent and acknowledged on April 12th 2017. This has been this way since that date and up until the week of July 17th it now says: “We need more documents to continue processing your application. We will send you a message with more details.”


It may be a new format of writing or a glitch since you actually haven't received any messages
 
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I've also had this same issue has anyone had this change yet?

We have not received any correspondences since March 22nd 2017 and we have had our status be “We need additional documents to process your application. Check your messages below for details.” The requested documents were sent and acknowledged on April 12th 2017. This has been this way since that date and up until the week of July 17th it now says: “We need more documents to continue processing your application. We will send you a message with more details.”

I started the thread when I noticed this update on my application. My representative called CIC yesterday and they confirmed that they didn't need anything and have received everything i have sent to them. May be you should try calling them as well just to be sure.
 
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hey guys, here is my timeline. unfortunately, as seniors mentioned, i am one of the unlucky ones whose application is stuck in CIO Sydney and i have been stuck in NA since July 26. My docs status was uploaded on July 22 and then on August 19 it changed to we need more documents to continue... but i have not received anything - no email, no letter in cic account, no placeholder in the submitted application. I am sooo worried :(

AOR - July 10
BG NA1 - July 10
Medical passed - July 21
ADR Requested (SG pcc) - July 21
ADR Submitted (SG pcc) - July 21
ADR Uploaded (SG pcc) - July 22
Docs Status Uploaded - July 22
BG IP1 - July 22
BG NA2 - July 26
Docs Status We need more - August 19


File was still at CIO as of Aug 3.
Emailed twice already after Aug 3 for update and no reply.
 
My wife got PPR request today. Still says needs more document so really was a glitch.
 
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Congratssss!!! What is the current doc and bg status?

Please share your timeline.
ECAS shows Decision made today.

MYCIC shows
Application status We are processing your application. We will send you a message when there is an update or if we need more information from you. Help
Review of eligibility We are reviewing whether you meet the eligibility requirements. Help
Review of medical results You passed the medical exam. Help
Review of additional documents We need more documents to continue processing your application. We will send you a message with more details. Help
Interview You do not need an interview. We will send you a message if this changes. Help
Biometrics We do not need your fingerprints. We will send you a message if this changes. Help
Background check We are processing your background check. We will send you a message if we need more information. Help
Final decision Your application is in progress. We will send you a message once the final decision has been made.

Should be able to expand my timeline will update it today. Mexico visa office almost 9 months to get PPR. We mailed passports today.
 
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The same thing happened to me . today I have this message:
We need more documents to continue processing your application. We will send you a message with more details.
hey nhab,
did they request any documents from you? cuz mine has changed to that status today but i havnt received any email or message in my gckey. really worried :(