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4212 - Social and community service workers

ahammam

Newbie
Nov 29, 2018
3
0
Good evening,
I would like to know how many below duties and responsibilities are matching with NOC 4212 - Social and community service workers:
Serves as the first point of contact for public regarding Center for Continuing Education programs and services

Greets, assists and/or direct students, visitors and the general public

Receives, directs and relays telephone messages and fax messages

Responds to queries from university community members or general public or refers to appropriate staff member
Picks up and delivers the mail

Opens and date stamps all general correspondence

Maintains the general filing system and files all correspondence

Makes preparations for Center for Continuing Education and committee meetings

Provides word-processing and secretarial support

Maintains student database

Registers students in the Banner system

Delivers bilingual (English and Arabic) programmatic information and services, as well as registration

support to a wide range of public clients

Provides information to and processes registrations from the general public, and current and returning Center for Continuing Education students.

Advises students regarding program/course appropriateness, availability, and registration, billing and payment options; in-person, over the telephone, by fax and via email

Ensures that contacts are accurately tracked and followed up in a timely and effective manner with information provided being accurate and appropriate

Plays an integral role in the success of Center for Continuing Education sales and marketing processes by contacting and responding effectively to potential, current and past students and clients in order to generate course registrations

Supports and assists Center for Continuing Education participation in events such as information nights, open houses, trade shows and education fairs

Participates in activities associated with the promotion of the University and Center for Continuing Education

Performs other related to filing and administration as assigned

Thanks in advance,