+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I tried logging in today and I got a different error lol : Incorrect UCI, client ID, party ID or password.
I got the same error a few days ago, I just reset my password again, to my current pwd. IT worked for me. However, the website is still down after you login. Unless you change the date back to 10th Nov as mentioned by others. CIC should be fixing the bug soon, it is a huge problem.
 
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@Ganbaro @Hanaz91 @yaarmerabhai any update on background checks? Any update since AOR?
Sorry for the late response. (Too much weekend partying). I just checked right now and still no updates since my September 16 AOR. I sent a webform last week and they got back to me saying that it's still in progress. I'm just trying not to think about it too much as there should be nothing on my application that would make it non-routine.
 
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Finally got an update today! Received test invite details via email. Tried to bypass tracker earlier but no changes since August 19 though.

Type: Online application
Location: Toronto
Physical Presence Days: 1095
Application Type: 1-Adult

Application sent: 1 July 2025
AOR: 14 August 2025
Tracker activated: 18 August 2025
Background Completed: 15 August 2025
Test Invite Received: 17 November 2025
Test Start Date: 21 November 2025