Time is increasing and will continue to rise due to limited quotas and an overloaded system. There is no other option except to wait, as you can't force them; they will simply say you are free to go back. Unfortunately, patience is the key to success. It is frustrating, but nothing can be done, regardless of the emergency or issues. Nobody cares for protected persons. You can certainly visit them to a third country, but inviting them for a visit or similar plans will never succeed.
