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hi I have my ecas showing decision made from a week but I have not received passport request yet..... is it normal? Thanks in advance to all replies.

Question: Hi , I received my passport request in last may 2018 but as I was married in feb 2018, so I was collecting documents to update my marriage and that was the reason that I didn’t accepted my passport request and updated my marital status, but it has been a year now and I haven’t received...