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Has anyone encountered this. Using the temp password for the tracker, it seems to try to go to a password change page but just has whatever this is and doesn't let you do anything further.

Hi We had a consultant due our PR application for us, it has changed to decision made and he sent my partner a message in vietnamese (they're both vietnamese). We had given him 2 photos at the time Jan 20th, 2022 for PR card purposes. He messaged my partner today asking for another photo in...