+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

New PR confirmation portal

Ketanpatel72

Star Member
Jul 1, 2021
54
9
Primary applicant hot his pr card and dependent is waiting for ppr outside of Canada. In this case PA can travel out of Canada? Please reply
 

Atomfun

Star Member
Feb 9, 2021
68
14
Hi Everyone, I have received COPR on 5th August and linked my PR card application to GC key
Today I had an update on PR card and it is approved, but it also had a message "“You picked up your permanent resident card in person”

I never picked the card neither got in email. Can someone please tell if this normal. I could not reach customer service and already raised a webform as well.
 

moioxomiya

Star Member
Aug 22, 2019
79
16
After 101days I received my eCOPR!
Portal credentials June 20 replied same day. Sept 29 got my Copr! I just hope my PR card wouldn't take that long to arrive.
Since recently, PR Cards are usually delivered by the time eCOPR expires. I got mine in 1 week after eCOPR, but my inland dependent did not and we are hoping we get the remaining PR Card before eCOPR expires.
 

gamzoog

Hero Member
Feb 1, 2021
336
38
Since recently, PR Cards are usually delivered by the time eCOPR expires. I got mine in 1 week after eCOPR, but my inland dependent did not and we are hoping we get the remaining PR Card before eCOPR expires.
Hello @moioxomiya - is your dependent's PR card application still showing "Submitted" in the CIC account? Or was it showing Approved? Thanks!
 

Palmerwilson

Full Member
Jul 20, 2021
34
5
After 101days I received my eCOPR!
Portal credentials June 20 replied same day. Sept 29 got my Copr! I just hope my PR card wouldn't take that long to arrive.
Holy crap!!!!! I am on my 50th day!
gosh IRCC, Well congratulations! Finally!!!
what did you do while waiting? Did you call them?
 

PALASHPAL

Hero Member
Aug 16, 2017
337
84
Hi !!! I received ready for visa email on 2nd September. I m inside canada and raised webform and given my canada address. I am waiting for the portal email to process next.
On the other hand my spouse submitted her passport on 10th September via two way courier to vfs and received visa stamped, copr on 28th September.
I called ircc several times, raised few webfrom and emailed to CIO to send portal email. I need suggestions how to get portal email. Please share something Base on your experience.
Thank you.
 
  • Like
Reactions: etesami and Lxman

moioxomiya

Star Member
Aug 22, 2019
79
16
Hello @moioxomiya - is your dependent's PR card application still showing "Submitted" in the CIC account? Or was it showing Approved? Thanks!
It’s showing submitted. Agent said photo and address are validated and good. The card is in production as per them, yet it’s surprising as I got it already.

By looking at cases like mine, I think individual portal accounts for all members, are a better option than linking dependents to the principal applicant’s portal account. Just my assumption that dependents may get missed while processing, while individual accounts get treated equally.
 

gamzoog

Hero Member
Feb 1, 2021
336
38
It’s showing submitted. Agent said photo and address are validated and good. The card is in production as per them, yet it’s surprising as I got it already.
My case is similar. All dependents have received their card but Primary applicant's still is showing "submitted".

For your spouse's application - has there ever been a GU? (e.g., showing Application/Profile updated, and then went back to "Submitted")? Or has it always been "Submitted"?
 
  • Like
Reactions: moioxomiya

gamzoog

Hero Member
Feb 1, 2021
336
38
Hi Everyone, I have received COPR on 5th August and linked my PR card application to GC key
Today I had an update on PR card and it is approved, but it also had a message "“You picked up your permanent resident card in person”

I never picked the card neither got in email. Can someone please tell if this normal. I could not reach customer service and already raised a webform as well.
I think it's best to call IRCC (hard to get to the agent, but worth a try since your case sounds urgent). Please keep us updated and good luck!
 

moioxomiya

Star Member
Aug 22, 2019
79
16
My case is similar. All dependents have received their card but Primary applicant's still is showing "submitted".

For your spouse's application - has there ever been a GU? (e.g., showing Application/Profile updated, and then went back to "Submitted")? Or has it always been "Submitted"?
It’s always been submitted. Haven’t seen any activity on it recently. Mine had GU and then approval.
 
  • Like
Reactions: gamzoog

gamzoog

Hero Member
Feb 1, 2021
336
38
It’s always been submitted. Haven’t seen any activity on it recently. Mine had GU and then approval.
Thanks. I wonder how you could get the IRCC agent to answer your questions about PR card status because they don't answer anything other than priority inquiries (and apparently PR card isn't considered a priority by them)? Let's keep in touch because our case is similar.
 
  • Like
Reactions: moioxomiya