+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
You may not have heard from us in a little while. This is normal. Most of the progress on your application happens closer to your estimated completion date.

We send messages to your account if we need something from you. When we do that, we'll also send you an email to this address: XXXXXXXXXX@gmail.com.

Learn more about what to expect while you're waiting for us to process your application.

i too have received this ......
 
yes I received the same e-mail today! My score is 378 so I am still very far from ITA...Is this email indicative of anything or just a generic email??? please help!
It's just a generic email.
 
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I guess everyone got it...I don't even have an active profile!

However, I've been trying to complete and submit my profile and am continuously getting error saying "Our Online Services are Currently Down"