ServiceOntario says IMM 5292 COPR is not a Record of Landing

[mnlcva8891]

Hello everyone,
I am filing for an adult legal name change in Ontario but the application came to a halt when ServiceOntario declined to proceed with the application because I did not send them my Record of Landing when I came to the country even though I sent them my IMM 5292 COPR. Their reason is that COPR does not say Record of Landing anywhere on the document. and they will not proceed with the application until I apply for Verification of Status VOS and send them that instead.

IRCC stopped giving out Record of Landing IMM 1000 back in 2002 and replaced it with IMM 5292. I don't think it's fair to make me wait all that time for a VOS that will have the same exact information on me IMM 5292.

Anyone with similar experience can shine some light please?

VOS to replace Record Of Landing/COPR takes about 6 months to get

 

[canuck_in_uk]

Hello everyone,
I am filing for an adult legal name change in Ontario but the application came to a halt when ServiceOntario declined to proceed with the application because I did not send them my Record of Landing when I came to the country even though I sent them my IMM 5292 COPR. Their reason is that COPR does not say Record of Landing anywhere on the document. and they will not proceed with the application until I apply for Verification of Status VOS and send them that instead.

IRCC stopped giving out Record of Landing IMM 1000 back in 2002 and replaced it with IMM 5292. I don't think it's fair to make me wait all that time for a VOS that will have the same exact information on me IMM 5292.

Anyone with similar experience can shine some light please?

VOS to replace Record Of Landing/COPR takes about 6 months to get

Your best option is to escalate the issue with Service Canada.

 

[mnlcva8891]

How?

 

[foodie69]

How?

Go and see them?

 

[mnlcva8891]

Go and see them?

That easy? Ok I will. I already contacted my federal-local MP about the issue and we'll see where they go with it.
The lack of communication between the federal and provincial government is really stupid. I mean that form has not been giving out and has been replaced since 2002.