@Natalia.c can you please tell me if you know that your security was started or they never started? It’s also possible you can get final decision even if security never started? Thank you
Sometimes, even if it doesn't seem to have started at the top, you can see it has when you check the notes section, or sometimes it might have started and finished between the last ATIP and the final decision. They won't give PR until the security is complete.