+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Do not change anything!!

Your reason for return is very obvious so just rectify the objection. Keep the photo as it is, and reach out to the place where you took your photo. Ask them to stamp it and give it a time to dry.
If it was a digital photo you should not even put a stamp, rather the invoice/receipt.
Dear Faraz
I really appreciate the way you give hope through your posts. If possible, I would also like to know your views regarding my case. I submitted my file on August 2nd, and after that, the JSON status was completed on September 4th. There has been no update since then. I also called to agent and sent a webform, but everyone gives the same reply: that your file is under process. This might help other applicants who, like me, have been stuck for a long time.
 
Dear Faraz
I really appreciate the way you give hope through your posts. If possible, I would also like to know your views regarding my case. I submitted my file on August 2nd, and after that, the JSON status was completed on September 4th. There has been no update since then. I also called to agent and sent a webform, but everyone gives the same reply: that your file is under process. This might help other applicants who, like me, have been stuck for a long time.

Hi,

Well, unfortunately, I will also say the same. If the JSON status was complete around September 4th, then it is bit strange that the cards did not end up in your mailbox.

Perhaps share your Rawapi data with expanded reasons for rejection menu and we can see some more info.

8 weeks is unusual, but this tells me that your case must not be straightforward and must have complexities.
1- A lot of traveling history with small trips
2- Living with Canadian spouse outside Canada to count for Residency Obligation
3- Agent not immediately convinced with documentation that you have provided as a proof of living together in case of point 2.
4 - Cutting close to the RO.

I always tell people: Be happy as the Good news is NO NEWS from them.! No news or update from their side means things are moving forward and they can verify things independently without your input of additional documentation. You are lucky that they are investigating and they are taking it forward without additional requirements.

Good luck
 
Hello all,I applied for PR card renewal my brother and his wife on Oct 6,2026 online but now he needs to go back first week of Nov 2026 due to my old mother in home country and current PR card is valid till April 2026.Any issue in renewal card process ? Any one ircc we needs have to inform or not to visit back home country during process of PR renewal going on .pls reply asap thanx all of you
 
I applied on September 19, 2026. Looking at the forum posts here, it seems like it takes about two months to receive the card. Is that right?
 
Hlo all members of this forum .pls reply to my last post as per your knowledge and experience asap.i will be very very thankful to all of you
 
Hi,

Well, unfortunately, I will also say the same. If the JSON status was complete around September 4th, then it is bit strange that the cards did not end up in your mailbox.

Perhaps share your Rawapi data with expanded reasons for rejection menu and we can see some more info.

8 weeks is unusual, but this tells me that your case must not be straightforward and must have complexities.
1- A lot of traveling history with small trips
2- Living with Canadian spouse outside Canada to count for Residency Obligation
3- Agent not immediately convinced with documentation that you have provided as a proof of living together in case of point 2.
4 - Cutting close to the RO.

I always tell people: Be happy as the Good news is NO NEWS from them.! No news or update from their side means things are moving forward and they can verify things independently without your input of additional documentation. You are lucky that they are investigating and they are taking it forward without additional requirements.

Good luck
Thanks for sharing your views on my case. I am sharing my JSON status here. In the last 5 years, I have travelled back to my home country twice and have stayed in Canada for more than 1500 days.
But as you say, if no requirements is coming up from IRCC, that is a very good thing. So far, this is the best thing about my case.


{
"createdAt": "2026-08-02 13:23:24.433389",
"updatedAt": "2026-09-04 11:13:21.849573",
"caseStatusId": 20,
"lobId": 29,
"phaseId": 3,
"identityId": "ca-central-1:0f5111b4-29b6-41a1-8fbc-fe07ff6c3a27",
"submittedAt": "2026-08-02 18:17:45.316852",
"representativeId": null,
"representativeConfirmationTimestamp": null,
"isUrgent": false,
"urgencyGranted": null,
"caseMetadata": null,
"capEventId": null,
"urgencyRequestDate": null,
"paWillSignWebform": true,
"referralOrganization": null,
"officeId": null,
"designatedEntityId": null,
"commCertId": null,
"hasCommCert": null,
"status": {
"id": 20,
"statusEn": "Completed",
"statusFr": "Complété"
},
"rejectionReasons": [],
"members": [],
"phase": {
"id": 3,
"phaseEn": "Renewal",
"phaseFr": "Renouvellement"
},
"lob": {
"id": 29,
"programEn": "Renewal",
"programFr": "Renouvellement",
"programId": 5,
"categoryEn": "Permanent Resident card",
"categoryFr": "Carte de résident permanent",
"isHidden": false,
"phaseId": 3,
"categoryId": null,
"sortOrder": 47
},
"readOnly": false
}
 
Thanks for sharing your views on my case. I am sharing my JSON status here. In the last 5 years, I have travelled back to my home country twice and have stayed in Canada for more than 1500 days.
But as you say, if no requirements is coming up from IRCC, that is a very good thing. So far, this is the best thing about my case.


{
"createdAt": "2026-08-02 13:23:24.433389",
"updatedAt": "2026-09-04 11:13:21.849573",
"caseStatusId": 20,
"lobId": 29,
"phaseId": 3,
"identityId": "ca-central-1:0f5111b4-29b6-41a1-8fbc-fe07ff6c3a27",
"submittedAt": "2026-08-02 18:17:45.316852",
"representativeId": null,
"representativeConfirmationTimestamp": null,
"isUrgent": false,
"urgencyGranted": null,
"caseMetadata": null,
"capEventId": null,
"urgencyRequestDate": null,
"paWillSignWebform": true,
"referralOrganization": null,
"officeId": null,
"designatedEntityId": null,
"commCertId": null,
"hasCommCert": null,
"status": {
"id": 20,
"statusEn": "Completed",
"statusFr": "Complété"
},
"rejectionReasons": [],
"members": [],
"phase": {
"id": 3,
"phaseEn": "Renewal",
"phaseFr": "Renouvellement"
},
"lob": {
"id": 29,
"programEn": "Renewal",
"programFr": "Renouvellement",
"programId": 5,
"categoryEn": "Permanent Resident card",
"categoryFr": "Carte de résident permanent",
"isHidden": false,
"phaseId": 3,
"categoryId": null,
"sortOrder": 47
},
"readOnly": false
}

Are you able to link PR card renewal application to GCKey ?
 
Thanks for sharing your views on my case. I am sharing my JSON status here. In the last 5 years, I have travelled back to my home country twice and have stayed in Canada for more than 1500 days.
But as you say, if no requirements is coming up from IRCC, that is a very good thing. So far, this is the best thing about my case.


{
"createdAt": "2026-08-02 13:23:24.433389",
"updatedAt": "2026-09-04 11:13:21.849573",
"caseStatusId": 20,
"lobId": 29,
"phaseId": 3,
"identityId": "ca-central-1:0f5111b4-29b6-41a1-8fbc-fe07ff6c3a27",
"submittedAt": "2026-08-02 18:17:45.316852",
"representativeId": null,
"representativeConfirmationTimestamp": null,
"isUrgent": false,
"urgencyGranted": null,
"caseMetadata": null,
"capEventId": null,
"urgencyRequestDate": null,
"paWillSignWebform": true,
"referralOrganization": null,
"officeId": null,
"designatedEntityId": null,
"commCertId": null,
"hasCommCert": null,
"status": {
"id": 20,
"statusEn": "Completed",
"statusFr": "Complété"
},
"rejectionReasons": [],
"members": [],
"phase": {
"id": 3,
"phaseEn": "Renewal",
"phaseFr": "Renouvellement"
},
"lob": {
"id": 29,
"programEn": "Renewal",
"programFr": "Renouvellement",
"programId": 5,
"categoryEn": "Permanent Resident card",
"categoryFr": "Carte de résident permanent",
"isHidden": false,
"phaseId": 3,
"categoryId": null,
"sortOrder": 47
},
"readOnly": false
}

Everything looks absolutely complete.
Your programId, phase and sort order are selected correctly (PR card renewal).

Just do not worry. The surprise in the mailbox is coming :)
 
how do i link my pr portal and to what do i need to link it to please help me with this one what is solution to this problem submitted 11 sept, now it turned 20 completed, rejection two reason
createdAt: "2026-10-28 16:21:32.912698"
  1. documentTypeId: null
  2. id: 23
  3. phaseId: 3
  4. rejectionDetails: "Your photos do not meet the specifications, they are out of focus. Please review the following link: http://www.canada.ca/en/immigration...grants/pr-card/apply-renew-replace/photo.html"
  5. rejectionReasonEn: "Incomplete application"
  6. rejectionReasonFr: "Demande incomplète"
  7. updatedAt: "2026-10-28 16:21:32.912698"


  8. createdAt: "2026-10-28 16:21:32.91886"
  9. documentTypeId: null
  10. id: 47
  11. phaseId: 3
  12. rejectionDetails: "Your photos do not meet the specifications, the photo as uploaded is too small. Please review the following link: http://www.canada.ca/en/immigration...grants/pr-card/apply-renew-replace/photo.html"
  13. rejectionReasonEn: "Other"
  14. rejectionReasonFr: "Autre"
  15. updatedAt: "2026-10-28 16:21:32.91886"
 
how do i link my pr portal and to what do i need to link it to please help me with this one what is solution to this problem submitted 11 sept, now it turned 20 completed, rejection two reason
createdAt: "2026-10-28 16:21:32.912698"
  1. documentTypeId: null
  2. id: 23
  3. phaseId: 3
  4. rejectionDetails: "Your photos do not meet the specifications, they are out of focus. Please review the following link: http://www.canada.ca/en/immigration...grants/pr-card/apply-renew-replace/photo.html"
  5. rejectionReasonEn: "Incomplete application"
  6. rejectionReasonFr: "Demande incomplète"
  7. updatedAt: "2026-10-28 16:21:32.912698"


  8. createdAt: "2026-10-28 16:21:32.91886"
  9. documentTypeId: null
  10. id: 47
  11. phaseId: 3
  12. rejectionDetails: "Your photos do not meet the specifications, the photo as uploaded is too small. Please review the following link: http://www.canada.ca/en/immigration...grants/pr-card/apply-renew-replace/photo.html"
  13. rejectionReasonEn: "Other"
  14. rejectionReasonFr: "Autre"
  15. updatedAt: "2026-10-28 16:21:32.91886"

https://www.canada.ca/en/immigratio...es/application/account/link-paper-online.html
 
how to find your application number for linking it to gckey?m I was putting in the id number that is showing on the json on 7 digit number , how many digits number is the application number should be.