+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Hi Simon,

- I remember you have reported earlier that your JSON was Complete? May be it wasn't you.
- Secondly, you have had problems with your pic? I mean you wanted to submit webform with back of the pics having more details? Did you send the webform?
Hi, yes, that was me. My JSON status changed to Completed on July 15. I also submitted a webform regarding the back of my PR photo and attached an updated photo with the required information. I haven’t heard back from IRCC about it, but I did notice a new update in my profile showing the Final Decision date
 
Hi, yes, that was me. My JSON status changed to Completed on July 15. I also submitted a webform regarding the back of my PR photo and attached an updated photo with the required information. I haven’t heard back from IRCC about it, but I did notice a new update in my profile showing the Final Decision date

Great. Soon you are going to get it now.
Good luck.
 
I got this email from ircc like this
Hello,

This email confirms that the process has been initiated for a permanent resident card application linked to your IRCC permanent residence portal account.

To monitor the status of your application and complete the required declaration, log into your portal account with your current log-in credentials.

To avoid missing our emails, check your junk or spam folder.

Thank you,

Immigration, Refugees and Citizenship Canada


I applied for my pr card renewal on june 23th i am not able to link my application in GCKEY my status shows submitted only and i cannot see my application number anywhere dont know what to do
 
Hi, My spouse submitted for PR renewal on June 24 and unable to link on GCKey and the portal still says Submitted, yesterday in json file, we see the following message. We never used any third party or representative to submit our application. No email or message from IRCC, any idea what to do?

"rejectionReasons": [
{
"id": 47,
"rejectionReasonEn": "Other",
"rejectionReasonFr": "Autre",
"documentTypeId": null,
"createdAt": "2026-07-30 11:24:21.341076",
"updatedAt": "2026-07-30 11:24:21.341076",
"phaseId": 3,
"rejectionDetails": "You have provided an outdated version of the Use of Rep form (IMM5476). Please resubmit using the current version - review Guide IMM5445."
}
 
I got this email from ircc like this
Hello,

This email confirms that the process has been initiated for a permanent resident card application linked to your IRCC permanent residence portal account.

To monitor the status of your application and complete the required declaration, log into your portal account with your current log-in credentials.

To avoid missing our emails, check your junk or spam folder.

Thank you,

Immigration, Refugees and Citizenship Canada


I applied for my pr card renewal on june 23th i am not able to link my application in GCKEY my status shows submitted only and i cannot see my application number anywhere dont know what to do
Try creating an ircc secure account, if you haven't. Then try linking an existing application to that account. You can use your uci number and family name option or any suitable option to find your application.

If that doesn't work, call ircc and ask for application number for current pr card, they'll provide you with it.

Try linking the application in the ircc secure account using the application number. It may or may not link. I had my application number but couldn't link it to my account.
 
I got this email from ircc like this
Hello,

This email confirms that the process has been initiated for a permanent resident card application linked to your IRCC permanent residence portal account.

To monitor the status of your application and complete the required declaration, log into your portal account with your current log-in credentials.

To avoid missing our emails, check your junk or spam folder.

Thank you,

Immigration, Refugees and Citizenship Canada


I applied for my pr card renewal on june 23th i am not able to link my application in GCKEY my status shows submitted only and i cannot see my application number anywhere dont know what to do
I got the same message the day I created my pr renewal application. It seems to be just automated… just keep monitoring your email…
 
Hi, My spouse submitted for PR renewal on June 24 and unable to link on GCKey and the portal still says Submitted, yesterday in json file, we see the following message. We never used any third party or representative to submit our application. No email or message from IRCC, any idea what to do?

"rejectionReasons": [
{
"id": 47,
"rejectionReasonEn": "Other",
"rejectionReasonFr": "Autre",
"documentTypeId": null,
"createdAt": "2026-07-30 11:24:21.341076",
"updatedAt": "2026-07-30 11:24:21.341076",
"phaseId": 3,
"rejectionDetails": "You have provided an outdated version of the Use of Rep form (IMM5476). Please resubmit using the current version - review Guide IMM5445."
}
Might be a glitch in the system. Wait for any official email from them or give them a call on Monday.
 
Hi, My spouse submitted for PR renewal on June 24 and unable to link on GCKey and the portal still says Submitted, yesterday in json file, we see the following message. We never used any third party or representative to submit our application. No email or message from IRCC, any idea what to do?

"rejectionReasons": [
{
"id": 47,
"rejectionReasonEn": "Other",
"rejectionReasonFr": "Autre",
"documentTypeId": null,
"createdAt": "2026-07-30 11:24:21.341076",
"updatedAt": "2026-07-30 11:24:21.341076",
"phaseId": 3,
"rejectionDetails": "You have provided an outdated version of the Use of Rep form (IMM5476). Please resubmit using the current version - review Guide IMM5445."
}
Did you guys mention that you've used help of someone to fill in the application? Or did you choose that is someone else helping you in filling the application?

If so, then resend the new form they're asking.
 
Hi, yes, that was me. My JSON status changed to Completed on July 15. I also submitted a webform regarding the back of my PR photo and attached an updated photo with the required information. I haven’t heard back from IRCC about it, but I did notice a new update in my profile showing the Final Decision date
When you say final decision date, what does that mean ?

My JSON changed to complete on July 9 but in GCKey it says:
"Final decision
  • Your application is in progress. We will send you a message once the final decision has been made"

I applied on June 18
 
Hi Everyone!

I applied for PR card renewal on June 25. But still haven't got any update. PR portal still showing submitted. Please let me know if anyone still in similar situation. Also how can I check my JSON status? If guide me on that , I will really appreciate that. Thanks
 
Hi Everyone!

I applied for PR card renewal on June 25. But still haven't got any update. PR portal still showing submitted. Please let me know if anyone still in similar situation. Also how can I check my JSON status? If guide me on that , I will really appreciate that. Thanks

Here is the procedure to check the JSON data of your PR Renewal Status.
For JSON preferably use Google Chrome.

1 - Login to your Permanent Resident Portal.
2 - Once on the page of application hit F12 key and Developer tools will open.
3- Must you refresh the Page here so that system can acquire the JSON Data.

Then see the attached pic as you will click the case 4000 (xhr is written in the next column and the other 4000 has got nothing). Follow all the highlighted settings and selection as per attached pic and you can see your status ID towards right.

You will see status id 16 Ready for review or 20 Status Completed etc.


 
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Here is the procedure to check the JSON data of your PR Renewal Status.
For JSON preferably use Google Chrome.

1 - Login to your Permanent Resident Portal.
2 - Once on the page of application hit F12 key and Developer tools will open.
3- Must you refresh the Page here so that system can acquire the JSON Data.

Then see the attached pic as you will click the case 4000 (xhr is written in the next column and the other 4000 has got nothing). Follow all the highlighted settings and selection as per attached pic and you can see your status ID towards right.

You will see status id 16 Ready for review or 20 Status Completed etc.


Thank you so much for your detailed response. That was really helpful and I was able to check my status id 20.