Urgent
Is there anyone who applied for PR by paper and received a P2 email, in which IRCC asked them to upload their photo? However, because this person applied by paper, they do not have any username or password to access the PR portal for uploading the image. The problem is that IRCC does not send any temporary username or password to access the portal.
When this person called IRCC, the agent said they should submit a web form. She submitted the web form and is now waiting for a response from IRCC. However, six days have passed and there has been no response. This person is currently under a lot of pressure and does not know what to do.
She has not received any reply, and only one day remains within the seven-day deadline given by IRCC to upload the photo. If anyone can help or has experienced a similar situation, please advise. Thank you very much.