+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Cool. Hopefully you get an answer soon. I called them. Unfortunately, I was not set up as a rep. and they did not provide me with any information. I uploaded the form so have to wait to wait until the form gets uploaded and then I will spend 2-3 hours again trying to get hold of them.
Aw no! Hoping it gets updated soon for you.
 
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Cool. Hopefully you get an answer soon. I called them. Unfortunately, I was not set up as a rep. and they did not provide me with any information. I uploaded the form so have to wait to wait until the form gets uploaded and then I will spend 2-3 hours again trying to get hold of them.
Ask your parents to call, you can use a third party applications and get Canadian number temporarily and make the call.
 
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Super Visa for In-Laws
Applicants Country: India
Hosts: Daughter and Son-in-law both Canada PRs
Submission date: October 08, 2025
Biometrics Updated (Previously Given): October 09, 2025

Decision: Feb 10, 2026 (Refused)
Reason: We applied for my in-laws as co-hosts but only included my wife’s PR card (beause supervisa is for biological parents) and my tax info/DL. 

It was refused because IRCC requires status proof (PR card/Citizenship) for all hosts, regardless of biological relation.

Reconsider request submitted (webform raised by in-laws) - Feb 14, 2026
Attached a letter of excplanation with both hosts PR cards and in-laws medical insurance policy details (with updated start and end dates).

Application Updated: Feb 27, 2026 - Status changed from refused to In-Progress again
Medical Request Email: Feb 27, 2026
Medicals Given: March 11, 2026
Medicals Passed: March 16, 2026
PPR Received (Approved): April 22, 2026
Passports Sent to BLS: April 24, 2026
Passports Received at IRCC Delhi: April 30, 2026
Stamped Passports Delivered at Home: May 23, 2026
 
Last edited:
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Super Visa for In-Laws
Applicants Country: India
Hosts: Daughter and Son-in-law both Canada PRs
Submission date: October 08, 2025
Biometrics Updated (Previously Given): October 09, 2025

Decision: Feb 10, 2026 (Refused)
Reason: We applied for my in-laws as co-hosts but only included my wife’s PR card (beause supervisa is for biological parents) and my tax info/DL. 

It was refused because IRCC requires status proof (PR card/Citizenship) for all hosts, regardless of biological relation.

Reconsider request submitted (webform raised by in-laws) - Feb 14, 2026
Attached a letter of excplanation with both hosts PR cards and in-laws medical insurance policy details (with updated start and end dates).

Application Updated: Feb 27, 2026 - Status changed from refused to In-Progress again
Medical Request Email: Feb 27, 2026
Medicals Given: March 11, 2026
Medicals Passed: March 16, 2026
PPR Received (Approved): April 22, 2026
Passports Sent to BLS: April 24, 2026
Passports Received at IRCC Delhi: April 30, 2026
Stamped Passports Delivered at Home: May 23, 2026
Congratulations! :)
 
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Is the tracker down for anyone else ? Showing 503 error? That’s all I am seeing since yesterday.
Is there any update for your Mother's profile. I was finally able to talk to a rep. today; and she just added notes that the processing time is passed. Pure BS as they can not do anything.
 
Is there any update for your Mother's profile. I was finally able to talk to a rep. today; and she just added notes that the processing time is passed. Pure BS as they can not do anything.
Nah , no update. They did the same step like two weeks ago. Since then I updated the medical insurance dates yet again and sent it over a web form.
It’s exhausting but there’s nothing to do but wait.
 
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Hello everyone

My mother’s supervisa was submitted on Oct 29,2025 , still waiting for decision.
Biometrics were done on Nov 4,2025
Upfront medical done in Nov. 2025

As of today , background check in progress , medical not updated , eligibility in progress.

It’s been 7 months now , I’m getting worried the slow progress.
I raised 3 webforms , just got generic responses.

Anyone in same situation? Please share your experience.
 
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Hello everyone

My mother’s supervisa was submitted on Oct 29,2025 , still waiting for decision.
Biometrics were done on Nov 4,2025
Upfront medical done in Nov. 2025

As of today , background check in progress , medical not updated , eligibility in progress.

It’s been 7 months now , I’m getting worried the slow progress.
I raised 3 webforms , just got generic responses.

Anyone in same situation? Please share your experience.
Exactlly same situation. Dates are the same in my case but no upfront medical done. Seems like they buried our files in haunted forest.
 
Hello everyone

My mother’s supervisa was submitted on Oct 29,2025 , still waiting for decision.
Biometrics were done on Nov 4,2025
Upfront medical done in Nov. 2025

As of today , background check in progress , medical not updated , eligibility in progress.

It’s been 7 months now , I’m getting worried the slow progress.
I raised 3 webforms , just got generic responses.

Anyone in same situation? Please share your experience.
Kinda the same , I submitted it on October 6th. And a month ago the medical status changed to completed. All steps are now complete but the final decision is pending.