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Nov 28, 2025
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As a refugee claimant who would like to enquire about the status of their Front End Security Screening, which agency do you submit an ATIP request to, IRCC or CBSA?

I submitted a request to the CBSA about a month ago but I didn't receive any response. Did I submit the response to the wrong agency? Or do I simply have to wait for a response?

For those of you received responses, what was your wait time?
 
As a refugee claimant who would like to enquire about the status of their Front End Security Screening, which agency do you submit an ATIP request to, IRCC or CBSA?

I submitted a request to the CBSA about a month ago but I didn't receive any response. Did I submit the response to the wrong agency? Or do I simply have to wait for a response?

For those of you received responses, what was your wait time?
You do realize most of the information would be redacted
 
After 27 days from submitting my ATIP request to CBSA, I received an update on the status of my security screening. I'll write here what I did in case anybody else, whose case was referred to the IRB, wants to enquire about the status of their fess.

1- go to this link: https://atip-aiprp.tbs-sct.gc.ca/
2- Select "My personal information" for the type of records you are requesting.
3- Select CBSA as the agency that you would like to submit your request to.
4- Fill out the request form and try to clearly state that you would like an "update on the status of your front end security screening". I included other details like my BOC submission date and date of referral to the IRB.
5- Upload your Refugee Claimant ID document as your ID.
6- Submit your request. Please note that you don't need to pay since you are requesting a record pertaining to your personal information.

From there, it's just a matter of waiting. Typical wait times for responses to ATIP requests are 30 calender days. But they also note on their website that it might take longer if they need to retrieve larger records.

When you get your response, you will find an attached file. It will be a long report, but on one of the pages you'll find a section called "ASSESSMENTS". It will have different categories of your background check which include security HIRV, criminality, etc, and it will show whether each is in progress, not started, or completed.

And, yes, some information will be redacted and that is completely normal given that these files contain highly sensitive information. So no need to worry about the redactions.

I hope this brings some clarity. And for all of you who are in need of protection and have been waiting, I hope you hear back soon, gain the stability you dream of, and get reunited with your loved ones soon. Even though our circumstances differ, I know, from personal experience, that the wait could take a big toll on our mental and physical health. Please try to take care of yourself and surround yourself with good people that can support you through these difficult times. This too shall pass.
 
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Thanks for sharing, when was your claim / referral date? And did it show some good news or not started? Just in time as I was planning to contact them too.
 
Glad it's helpful! Everything was "in progress" for me. Here's my timeline:

BOC: late Feb 2024
IRB referral and selection for file review: early April 2024
Evidence submitted: early May 2024

There's a war in my home country which is why I think things were moving relatively quickly early on. That said, my file has been under review by the CBSA since it was referred to the IRB.

Hoping you get some good news on your end and your wait is over soon!
 
Sudan?7
Glad it's helpful! Everything was "in progress" for me. Here's my timeline:

BOC: late Feb 2024
IRB referral and selection for file review: early April 2024
Evidence submitted: early May 2024

There's a war in my home country which is why I think things were moving relatively quickly early on. That said, my file has been under review by the CBSA since it was referred to the IRB.

Hoping you get some good news on your end and your wait is over soon!
Sudan?
 
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Glad it's helpful! Everything was "in progress" for me. Here's my timeline:

BOC: late Feb 2024
IRB referral and selection for file review: early April 2024
Evidence submitted: early May 2024

There's a war in my home country which is why I think things were moving relatively quickly early on. That said, my file has been under review by the CBSA since it was referred to the IRB.

Hoping you get some good news on your end and your wait is over soon!
Did you get any letter from IRB after you submitted your evidence?
 
Did you get any letter from IRB after you submitted your evidence?
No I didn't get any letter. My lawyer submitted a letter to get an update on my security screening last year after we submitted the evidence, and the IRB responded saying that it's with CBSA at the moment. It seems like the system is overwhelmed because since then, we haven't received responses to any of our correspondences with the IRB. That's why I decided to submit an ATIP request to CBSA.
 
No I didn't get any letter. My lawyer submitted a letter to get an update on my security screening last year after we submitted the evidence, and the IRB responded saying that it's with CBSA at the moment. It seems like the system is overwhelmed because since then, we haven't received responses to any of our correspondences with the IRB. That's why I decided to submit an ATIP request to CBSA.
Have you tried just calling the IRB and asking what the current status is? They are usually pretty good at answering their phone during working hours and would be able to tell you if it (security check) is completed or not.
 
رسالة :أنا مواطن يمني، عمري ٣٣ عامًا، وأعمل في مجال التعليم. هذا العام، لدى والدي العديد من الفرص، وأرغب في الانتقال إلى كيبيك، كندا. أرغب في الإقامة هناك بشكل دائم، لكنني أحتاج إلى كفالة للحصول على تأشيرة مباشرة. يُرجى الانتظار للاطلاع على التفاصيل والتعليمات. شكرًا لكم.