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Not declaring the refusal in the statutory question could be a red flag for the officer viewing your application. Also the reason for visit does not seem strong for a supervisa application. In the tracker, were you able to track if eligibility passed or failed?
And yes, not answering the questions correctly is the major violation. My consultant accepted her mistake and she's going to submit the new application.
But the time it took was more than 5 months and now again have to start from the beginning which is frustrating.
 
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Applied on April 20
From India
Biometrics done in 2023, valid till 2033
Medical Upfront - Passed on July 24
Eligibility - in progress - (it shows completed in tracker though)
Background - in progress

I tried to contact IRCC they say we cant give you any information on your file because it is processing in New Delhi. Is there any way of contacting IRCC new delhi?

and yes, the eligibility was completed in tracker on August 11, at that time I was not able to log in to IRCC portal and was giving some nonsense error like "the user information can not be found".

I created a webform also called IRCC but no help. I was frustrated the whole day. The next day it was working fine though no updated in IRCC portal. Do you guys think because of the glitch on the same day the eligibility was completed it might have impacted any messages for the decision from IRCC?
Hey, have you got your final decision yet?
 
And yes, not answering the questions correctly is the major violation. My consultant accepted her mistake and she's going to submit the new application.
But the time it took was more than 5 months and now again have to start from the beginning which is frustrating.
You should have reviewed the submitted application as they send a copy of submitted response.Please do going forward dont trust consultants as they dont care much.
 
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Hey, have you got your final decision yet?
Not yet. I have been wondering how to contact IRCC Delhi since August 11 as the eligibility was completed on tracker on that day. Same day there was an error logging in to my account. I am afraid what if they sent the message on the portal for the final decision and i might have not received it because of the Dumb IRCC glitch.
 
Hello, I got an email that there is a message in my IRCC account. When I log in, the error occurs, mentioning User Info Not Found! but I get login attempt email. Did anyone have a similar issue?
 
Urgent Recommendation / Advice Needed:

My parents applied for a Supervisa, and both were approved and got their visas stamped. However, when they arrived at the airport, my mother was denied entry, and they said her visa was cancelled.

There was no update in the IRCC portal and no email notification. Her online account still shows "Final Decision: Approved" and a message saying "Send your passport to finalize the application."

I called IRCC, and the agent confirmed the visa is showing as cancelled, but he could not see any specific reason for the cancellation. He said he will submit an urgent request to investigate further.

What could be the reason behind such cancellation without notice?
What should I do next in this situation?

Any help or advice would be appreciated.
Thanks!
Hey- Which airport this happened?
 
Not yet. I have been wondering how to contact IRCC Delhi since August 11 as the eligibility was completed on tracker on that day. Same day there was an error logging in to my account. I am afraid what if they sent the message on the portal for the final decision and i might have not received it because of the Dumb IRCC glitch.

Why? You have just passed eligibility. Your file is being processed normally.
 
the error occurs, mentioning User Info Not Found! but I get login attempt email.

There were issues submitting your form.
  • User information could not be found. Please try again later.

Still there is same massage.

can anyone confirm Please
 
the error occurs, mentioning User Info Not Found! but I get login attempt email.

There were issues submitting your form.
  • User information could not be found. Please try again later.

Still there is same massage.

can anyone confirm Please
Same here, tracker does not show anything, I am able to log in to tracker though
 
the error occurs, mentioning User Info Not Found! but I get login attempt email.

There were issues submitting your form.
  • User information could not be found. Please try again later.

Still there is same massage.

can anyone confirm Please

the error occurs, mentioning User Info Not Found! but I get login attempt email.

There were issues submitting your form.
  • User information could not be found. Please try again later.

Still there is same massage.

can anyone confirm Please
the error occurs, mentioning User Info Not Found! but I get login attempt email.

There were issues submitting your form.
  • User information could not be found. Please try again later.

Still there is same massage.

can anyone confirm Please

try now, working for me. The application was approved. yay!
Did you get any other update in between 25th April and final decision?