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To my surprise, I was able to access the status tracker this morning.
 
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Finally the Tracker worked today!

Application Submitted: 22-JUN-2025
AOR: 01-AUG-2025
Background Verification Completed: 06-AUG-2025
Received email that I can create Tracker account: 11-AUG-2025
Able to reset Password on Tracker: 13-AUG-2025
 
Type: Online application
Location: Windsor
Physical Presence Days: 1119
Application Type: Family(2 Adults)
Application sent: 2025/06/18
Delivered: 2025/06/18
AOR:
Tracker activated:
Test invitation email received:
Test in progress on tracker:
Test window:
Background complete:
Background complete shown on tracker:
Test taken:
Test complete:
Test complete in tracker:
LPP complete:
LPP complete shown on tracker:
Ceremony in progress:
Instructions to download e-certificate email:
Oath Ceremony scheduled:
Type: Online application
Location: Windsor
Physical Presence Days: 1119
Application Type: Family(2 Adults)
Application sent: 2025/06/18
Delivered: 2025/06/18
AOR: 08/05/2025
Tracker activated: 08/08/25
Background complete: 08/08/25
Background complete shown on tracker:08/08/25
 
Last edited:
Hello all,
Im still not able to log in to the tracker portal. Do we need to create a new account or we need to do a “password reset”?
Thanks
 
Hello all,
Im still not able to log in to the tracker portal. Do we need to create a new account or we need to do a “password reset”?
Thanks
If you used the PR version of the tracker not earlier than October 2022 you can try using the same credentials to log in to the citizenship tracker, as that worked for me. Otherwise you can initiate a password reset and go from there.
 
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If you used the PR version of the tracker not earlier than October 2022 you can try using the same credentials to log in to the citizenship tracker, as that worked for me. Otherwise you can initiate a password reset and go from there.
Thanks! Yes I have used the PR version of the tracker between July22 and Jan 23
Can i still use those credentials?
 
Thanks! Yes I have used the PR version of the tracker between July22 and Jan 23
Can i still use those credentials?
Not sure if it'll still work knowing those dates but wouldn't hurt to give it a try and let us know how that goes.
 
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Type: Online application
Location: Sydney, Nova Scotia
Physical Presence Days: 1159.5 days
Application Type: Single Applicant
Application sent: June 25th 2025
Got this email from IRCC today (August 13th) :
I have a question regarding the statement that specifically mentions they cannot confirm my time in Canada prior to becoming a permanent resident (PR). I’d appreciate expert insights on two points:

1. Does this imply that my time in Canada after receiving PR is accepted as valid for the calculation?

2. Do I need to submit a new application? If so, what supporting documents or evidence should I include to strengthen my case?

Physical Presence


In our records, we cannot confirm your time in Canada before you became a permanent resident (PR).


To fix this issue

  • double-check the information in your immigration documents
  • update or correct your physical presence calculation where applicable
  • click on the “Calculate my physical presence” button
 
Type: Online application
Location: Toronto
Physical Presence Days: 1097.5
Application Type: Single
Application sent: June 11, 2025
Delivered: June 11, 2025
AOR: July 25, 2025
Tracker activated: August 13, 2025
Test invitation email received:
Test in progress on tracker:
Test window:

Background complete: August 5, 2025
Background complete shown on tracker: August 5, 2025
Test taken:
Test complete:
Test complete in tracker:
LPP complete:
LPP complete shown on tracker:
Ceremony in progress:
Instructions to download e-certificate email:
Oath Ceremony scheduled:


Type: Online application
Location: Toronto
Physical Presence Days: 1097.5
Application Type: Single
Application sent: June 11, 2025
Delivered: June 11, 2025
AOR: July 25, 2025
 
Type: Online
Location: Toronto
Physical Presence Days: 1121
Application: 1 Adult
Application Sent: June 16, 2025
Delivered: June 16, 2025
AOR: July 31
Tracker activated: Aug 13
Background Complete: Aug 06