Refugee Travel Document - Questions and Answers

[niagrafalse]

I am in Canada holding a Canadian Refugee Travel Document (RTD).

I tried applying online for an Australian Visitor Visa (subclass 600), but the system won’t let me proceed

Has anyone here applied before with the same situation? How did you manage to complete the application?

Any tips or guidance would be greatly appreciated.

if online system does not accept RTD then you’ll need to submit a paper application with your RTD, proof of Canadian status, and other documents through the nearest Australian visa office or VFS. Best to confirm with the Australian High Commission in Canada.

 

[Peace444]

Can you tell us what happen with you ?
Did Italy and Germany ask you for visa ?

Germany and Italy don’t need a visa.

 

[Peace444]

Guys I have a question, has anyone received their RTD from Purolator in August? How long did purolator take to deliver it?

 

[canada2024__]

Unbelievable. Messy office

obviously something is off. they could not ship the passport on august 4th, it was a public holiday. No way it takes 3 weeks to delivery like people experienced. the shipments come from China in 3 weeks. they do not exactly ship the documents the date they show in system

 

[Flowercita]

Guys I have a question, has anyone received their RTD from Purolator in August? How long did purolator take to deliver it?

Well I got a paper they left at My place , to go to purolator office because nobody was Home to sign reception. Because of that I Saw that My RTD was shipped the day before. But that was on July 22 nd.not during August .
By the way My RTD has date issue June 30. So took almost there weeks from issuing to ship it.

 

[prcoming2023]

obviously something is off. they could not ship the passport on august 4th, it was a public holiday. No way it takes 3 weeks to delivery like people experienced. the shipments come from China in 3 weeks. they do not exactly ship the documents the date they show in system

%100 agree. They told me that my application shipped on July 24. It will be two weeks tomorrow, nothing has come so far. Their system is so broken.

 

[prcoming2023]

Well I got a paper they left at My place , to go to purolator office because nobody was Home to sign reception. Because of that I Saw that My RTD was shipped the day before. But that was on July 22 nd.not during August .
By the way My RTD has date issue June 30. So took almost there weeks from issuing to ship it.

Unbelievable…

 

[Peace444]

Well I got a paper they left at My place , to go to purolator office because nobody was Home to sign reception. Because of that I Saw that My RTD was shipped the day before. But that was on July 22 nd.not during August .
By the way My RTD has date issue June 30. So took almost there weeks from issuing to ship it.

3 weeks from issuing to deliver is just insane.
And the worst thing is that there is no tracking number provided.
I’ve contacted both IRCC and purolator, IRCC said there is no tracking number, and purolator said we can’t track the mail without tracking number, no one gives you a solution.
The funny and ridiculous part is that I applied for RTD 2 times, first time got rejected because of photo requirements, the letter of rejection was sent from their office to me in less than 24 hours using Canada post express.
Second application got approved and it feels like I have been waiting forever.

 

[Flowercita]

3 weeks from issuing to deliver is just insane.
And the worst thing is that there is no tracking number provided.
I’ve contacted both IRCC and purolator, IRCC said there is no tracking number, and purolator said we can’t track the mail without tracking number, no one gives you a solution.
The funny and ridiculous part is that I applied for RTD 2 times, first time got rejected because of photo requirements, the letter of rejection was sent from their office to me in less than 24 hours using Canada post express.
Second application got approved and it feels like I have been waiting forever.

It's terrible. Looks like they shipped to wrong address. What a disaster. The worst thing is You can't complaint. Where?

 

[prcoming2023]

It's terrible. Looks like they shipped to wrong address. What a disaster. The worst thing is You can't complaint. Where?

I think they don’t ship to wrong address; they haven’t shipped yet. That’s why they couldn’t provide the tracking number as well. Terrible system..

 

[ohaurela]

Has anyone travelled to netherlands on rtd without pr card with no issues

 

[Peace444]

It's terrible. Looks like they shipped to wrong address. What a disaster. The worst thing is You can't complaint. Where?

No I don’t think they delivered it to the wrong address, because;
1: I have called them and confirmed my address.
2: the previous rejection sent to my address.

Their system is so bad to a point that it doesn’t feel that this is the government of a first world country.
And yeah there is no way to complain….

 

[Peace444]

I think they don’t ship to wrong address; they haven’t shipped yet. That’s why they couldn’t provide the tracking number as well. Terrible system..

I have called IRCC and asked to provide me a tracking number, at first he said we don’t have one, but later the agent told me That I will contact the responsible office to provide us the tracking number and then it will show as note on my IRCC profile, he said it would take 5 business days.
Like bro please 5 business days to provide a tracking number is unbelievable.

 

[Elkana]

I applied for a travel document on September 4, 2024. Until today, I hadn’t received any updates. Today, I called, and they said my application had not been entered into the system. They mentioned that they would enter it now, and I should follow up in about 10 days. They also said that the travel document is usually issued about 20 days after submission, but I must call to confirm.

Hello did you get it, am same problem they said not showing in system now 3 weeks passed

 

[Albi Komi]

If anyone wants some info:
Applied for my 2nd RTD July 7th. Got approved August 5th. Got it delivered by Purolator today August 18th.