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Biometric Not Updated

Tolite07

Member
Feb 24, 2023
19
5
biometrics are handled by local canadian High comissions of the country where bio were given.
so u can simply write an email to your Canadian consulate with the receipt of the biometrics which would have a unique number ( its usually attached to the passport ) and just ask them that biometrics haven't been updated in the ircc online account yet.

in our case bio data was updated in a couple of days later

and as I said the complete status took longer than a month to appear in the account
My Biometric was captured on 3rd of October and today is 9th October and the deadline from Ircc for me to submit my biometric is 16th October. The biometric is not updated ( not showing up) on Ircc website. What can I do?
 

govind kaur

Newbie
Oct 24, 2023
2
0
Hey there,
I re-applied for my study permit as earlier I received a rejection. And in my re-applied file biometric are not updated. It's been 10 days that biometrics are not updated. In my last application biometrics got updated in a day. How long can it take to update in re-applied application?
 

kkincanada

Star Member
Nov 10, 2023
141
44
Canada
Category........
PNP
Visa Office......
Montreal
Job Offer........
Yes
Doc's Request.
None
Nomination.....
19-09-2023
AOR Received.
12-10-2023
My Biometric was captured on 3rd of October and today is 9th October and the deadline from Ircc for me to submit my biometric is 16th October. The biometric is not updated ( not showing up) on Ircc website. What can I do?
Did you receive the update yet? If yes, How did it get resolved? For me, its updated on the tracker but not in the account so wondering what to do?
 

Nilay.Deniz

Newbie
Nov 12, 2023
1
0
Hello Dears,
I made my fingerprint 4 years ago for my study permit, Now I made another application for tourist visa and I mentioned all my UCI and fingerprint number but after 2 weeks still they didn't respond me or updated my account that what I have to do. is it normal?
 

kkincanada

Star Member
Nov 10, 2023
141
44
Canada
Category........
PNP
Visa Office......
Montreal
Job Offer........
Yes
Doc's Request.
None
Nomination.....
19-09-2023
AOR Received.
12-10-2023

eekimz

Newbie
Nov 13, 2023
5
0
My parents application had the same issue, we applied Supervisa Applications Last July. They got refused due to the reason of not complying of the biometrics. Even though they comply, we did not know where to report that they comply. So we submitted a new application providing the Biometrics they did for the first application. It was submitted last September 13, currently my parents still performing with the Medical.

We just keep asking our agency about the application status since we don't have access to the GCKey. They said the biometrics still not reflected in the application, we are worried because we don't know what's happening.

I contacted VFS and they also told me that they already forwarded all bio to IRCC. And they don't have access to it anymore. Also raised the contact thru webform but nothing change.

I also checked the status here: https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery?&lang=en
The status is `Not Applicable`.

It doesn't say Not found, it says Not Applicable which is i'm worried if still link to the first application. At this point i'm not sure who to contact to.

I hope someone have the same issue and can advise what will be the next step.
 
Last edited:

kkincanada

Star Member
Nov 10, 2023
141
44
Canada
Category........
PNP
Visa Office......
Montreal
Job Offer........
Yes
Doc's Request.
None
Nomination.....
19-09-2023
AOR Received.
12-10-2023
My parents application had the same issue, we applied Supervisa Applications Last July. They got refused due to the reason of not complying of the biometrics. Even though they comply, we did not know where to report that they comply. So we submitted a new application providing the Biometrics they did for the first application. It was submitted last September 13, currently my parents still performing with the Medical.

We just keep asking our agency about the application status since we don't have access to the GCKey. They said the biometrics still not reflected in the application, we are worried because we don't know what's happening.

I contacted VFS and they also told me that they already forwarded all bio to IRCC. And they don't have access to it anymore. Also raised the contact thru webform but nothing change.

I also checked the status here: https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery?&lang=en
The status is `Not Applicable`.

It doesn't say Not found, it says Not Applicable which is i'm worried if still link to the first application. At this point i'm not sure who to contact to.

I hope someone have the same issue and can advise what will be the next step.
Try calling the IRCC call center and find out what they see at their end. For me, I gave Bio, it seems updated in the account, however, the status is still in Progress.
 
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Reactions: eekimz

numan

Newbie
Nov 21, 2023
2
0
hey i want to ask i have given my fingerprint in vfs global but i didnt get any update on my portal. its been 4 week ago can anyone guide me what should i do now? please guide me im am really worried about it
 

kkincanada

Star Member
Nov 10, 2023
141
44
Canada
Category........
PNP
Visa Office......
Montreal
Job Offer........
Yes
Doc's Request.
None
Nomination.....
19-09-2023
AOR Received.
12-10-2023
my bio shows as Completed now, It takes time. If they show as "Valid" on the Biometrics Validity link, then you should be good, just wait it out else speak with IRCC as well to confirm if they see anything at their end.
 

Prunthakaran

Newbie
Dec 13, 2023
2
0
dear sir
I applied for visitor visa and gave biometric on 14th Nov 2023. But it has not updated yet in the account. On the portal it is still saying we need your fingerprint. Is it normal or do we need to contact IRCC to ask why it is not updated. I was reading on this forum and for most of the people, biometric usually gets updated in the account on the same day.My biometrics details are not showing.

Biometrics Number:

Date of Biometrics Enrolment:

Expiry Date:

Please help. Thank you.
 

helpcanadapr

Full Member
Jul 5, 2022
35
2
dear sir
I applied for visitor visa and gave biometric on 14th Nov 2023. But it has not updated yet in the account. On the portal it is still saying we need your fingerprint. Is it normal or do we need to contact IRCC to ask why it is not updated. I was reading on this forum and for most of the people, biometric usually gets updated in the account on the same day.My biometrics details are not showing.

Biometrics Number:

Date of Biometrics Enrolment:

Expiry Date:

Please help. Thank you.
I have the same issue, not updated for my spouse and it's 1 month now, did you got any update. I submitted details to IRCC via webform.
 

urstrulyaddy

Star Member
Jan 15, 2019
110
27
Super Visa with upfront medicals. IRCC Portal application.

Submitted application for Mother: January 11, 2024
Had valid Biometrics from previous approved Visitor Visa which was expiring soon. Choose to give new biometrics by mentioning it in application.
Biometrics Request Letter: January 12, 2024
Biometrics completed: January 16, 2024, and received receipt from VFS (Hyderabad).
Biometrics updated: NO. Biometrics section is blank.