Hi there,
I have applied for sponsoring my parents. On August 18, I received an email which states
"This letter confirms that your Application to Sponsor a Member of the Family Class was received
by Immigration, Refugees and Citizenship Canada (IRCC) at the Case Processing Centre in
Mississauga on behalf of the following family member(s): XXXX ...".
Then a day later, they sent me another letter that says:
"Dear XXXXXX,
This refers to the Application to Sponsor a Member of the Family Class you submitted to this office on behalf of
XXXXXXX and family (if applicable). We are not able to process your application as it is
incomplete.
After a preliminary review of your application, the following has been deemed required:
Please provide a copy of your marriage certificate (for the sponsor and co-signer)"
I used my wife as a co-signer and I did not submit our marriage certificate. This is no problem as I emailed them our marriage certificate today.
The question that I have and I appreciate it if anyone could help me with is that in the letter it says:
"Please only submit the requested information and documents via one of the following methods:
1. For
instant updates, submit your documents via IRCC secure account (MyCIC) at:
https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html"
There are also other methods to submit the document (using the email or online forum), however, I wanted to actually use the IRCC secure account to submit the document for an instant update, however, the system could not link my information (as sponsor) or my dad (the applicant). So, I am aware of linking the application and stuff. I have also an IRCC secure account. It just seems like it can't find our application to link to it. I used the application number and UCI number that they stated in the letter they sent me. I also tried using the application number and family name, but the same results, nothing!
Since I received the letter that says
"This letter confirms that your Application to Sponsor a Member of the Family Class was received
by Immigration, Refugees and Citizenship Canada (IRCC) at the Case Processing Centre in
Mississauga on behalf of the following family member(s): XXXX ...", our record should be there available, or I am missing something?
Any advice would be greatly appreciated!
Cheers!