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Request letter -Supervisa - Singapore office

Cec12345

Member
Feb 5, 2015
11
1
Hello All,
Really need some help with this request letter,I have applied for my mother , December 2020, finally she got a call for medical and she passed , on June 6 , but today I got a letter called Request letter titled ,
She is coming Canada first time and she is not permanent resident at all , why she is getting this request letter saying she needs to get PRTD PERMANENT RESIDENT TRAVEL DOCUMENT or renounce the
Please need help from any expert