Renew pr card

[Abaig2]

My husband is failed in citizenship test and now he applied to renew his PR card as he has to travel to his home country. It’s been 3 weeks but no status update on cic website what to do? To whom I have to contact?
Thanks

 

[harirajmohan]

My husband is failed in citizenship test and now he applied to renew his PR card as he has to travel to his home country. It’s been 3 weeks but no status update on cic website what to do? To whom I have to contact?
Thanks

It takes more time - few months. Track PR applications and recent AORs here.
https://www.canadavisa.com/canada-immigration-discussion-board/threads/pr-card-new-renewal-processing-timeline-2020.679351/page-97#post-9067998