I'd suggest u to apply for GCMS notes...I had applied for PRTD in August 2023 and I recently received the passport request. PR portal still shows the status as submitted.I applied for my PRTD online on 6th Sept 2023 and till I have not received any reply.The View is greyed.The return reason is showing "Wrong applicationIncomplete application ".
I tried to connect my application with GCkey but cannot.what to do now?
https://atip-aiprp.apps.gc.ca/atip/welcome.do?lang=en
You will have to do it under Access to Information Act. They charge $5 for it.