Hi All,
I am describing the total scenario regarding visa stamping with timeline.
August 01: Got PPR. I am FSW-inland. However, my wife is in my home country. Usually for my home country VO is in Singapore. The PPR asked both the passports to be sent to Ottawa. Also, the PPR mail came in an old email id I was using 3 year before.
August 02: Called CIC to clear things about email ID. Asked them should we both send our PP to Ottawa or should she send her PP to Singapore. The agent told me to mail CPC-Ottawa for another PPR for my wife so that she can send her PP to Singapore. She also told me that I may send my PP to Ottawa immediately. I mailed them and waited for a week. But they didn't reply
August 09: I sent my PP through Canadapost. I sent an email saying whatever I told them on August 2 and also stated that I am sending my PP as per CIC call center agent instruction.
August 14: Canadapost reported they delivered the mail. CPC- Ottawa replied saying they will issue new PPR for my wife.
August 17: Called CIC. The agent lady said they received my PP and it was sent to printing room. She confirmed that CoPR is printed for both of us. She said we have upto May 22, 2018 to do landing. Also told me they will issue PPR for my wife shortly.
August 25: They issue PPR for my wife.
August 28: My wife sent her PP to Singapore
August 31: My wife's PP reached Singapore VO.
September 6: Called CIC. The agent lady said my PP is still in printing room. She said application is all approved and asked me call back 2 days later. She left a note for CPC-Ottawa
September 8: Called them again. No update. CPC_Ottawa did not reply to her note.
September 12: Called again. No update. CPC-Ottawa still did not reply.
I have seen 4 cases where PP reached Ottawa on August 14 and they have not updated since then. What should be my next step?
I am describing the total scenario regarding visa stamping with timeline.
August 01: Got PPR. I am FSW-inland. However, my wife is in my home country. Usually for my home country VO is in Singapore. The PPR asked both the passports to be sent to Ottawa. Also, the PPR mail came in an old email id I was using 3 year before.
August 02: Called CIC to clear things about email ID. Asked them should we both send our PP to Ottawa or should she send her PP to Singapore. The agent told me to mail CPC-Ottawa for another PPR for my wife so that she can send her PP to Singapore. She also told me that I may send my PP to Ottawa immediately. I mailed them and waited for a week. But they didn't reply
August 09: I sent my PP through Canadapost. I sent an email saying whatever I told them on August 2 and also stated that I am sending my PP as per CIC call center agent instruction.
August 14: Canadapost reported they delivered the mail. CPC- Ottawa replied saying they will issue new PPR for my wife.
August 17: Called CIC. The agent lady said they received my PP and it was sent to printing room. She confirmed that CoPR is printed for both of us. She said we have upto May 22, 2018 to do landing. Also told me they will issue PPR for my wife shortly.
August 25: They issue PPR for my wife.
August 28: My wife sent her PP to Singapore
August 31: My wife's PP reached Singapore VO.
September 6: Called CIC. The agent lady said my PP is still in printing room. She said application is all approved and asked me call back 2 days later. She left a note for CPC-Ottawa
September 8: Called them again. No update. CPC_Ottawa did not reply to her note.
September 12: Called again. No update. CPC-Ottawa still did not reply.
I have seen 4 cases where PP reached Ottawa on August 14 and they have not updated since then. What should be my next step?