Hi everyone
I need Urgent help something weird happened.
I was a protected person and I applied for PR for me and my family last year and I get my PR in last May,
for my wife application I used to Client Application Status ( https://services3.cic.gc.ca/ecas/security.do?app=ecas&lang=en ) to check the status, before two days I try to login and I entered the same information but I can't and there is message said (We were not able to identify you using the information you provided ).
I am very sure I entered the right information.
anyone can help me to understand what's going on ??
I submit a web form but as you know they will take a long time to answer .
I need Urgent help something weird happened.
I was a protected person and I applied for PR for me and my family last year and I get my PR in last May,
for my wife application I used to Client Application Status ( https://services3.cic.gc.ca/ecas/security.do?app=ecas&lang=en ) to check the status, before two days I try to login and I entered the same information but I can't and there is message said (We were not able to identify you using the information you provided ).
I am very sure I entered the right information.
anyone can help me to understand what's going on ??
I submit a web form but as you know they will take a long time to answer .
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