Mycic account locked ??

[Waleed Mostafa]

My account on mycic was locked after answering security questions wrong 3 times. How can I recover it as it says "your account has been locked , you can't recover it . "
I am currently waiting for passports required after requesting changing Visa Office .
This issue is urgent as I received a new update on ECAS " we have sent you correspondence on 28th September,... Etc "
That should be New PPR for local visa office , but it is in MYCIC mail and the account is locked.

 

[Waleed Mostafa]

do you have any suggestions guys ?

 

[ash5ash]

Did you try to call them yet?

 

[Waleed Mostafa]

Thanks for your reply.
How can I call them , I live in Egypt.

 

[preeti.msingh109]

Thanks for your reply.
How can I call them , I live in Egypt.

Call them on 18882422100

or send them a mail on question@cic.gc.ca

 

[Waleed Mostafa]

thanks for your reply.
i tried to call this number but it does not work , it is for inside Canada only . outside Canada number is not working . they suggested sending email which i did with no reply yet . the problem is that i am waiting for changing visa office email which is received in mycic mail box. I checked Ecas which shows a new update about a correspondence in 28/9 which is almost for changing visa office.

 

[Nmetuk]

Dear Waleed,

Any updates about the issues.

I am facing the similar problem and would like to know the resolution of the account locked issue.

Many thanks

 

[Patica]

Dear Waleed,

Any updates about the issues.

I am facing the similar problem and would like to know the resolution of the account locked issue.

Many thanks

What exactly did happen to you?

 

[Vinod597]

guys i have same problem please help me out.. any solutions to unblock mycic account... it's really helpful to me...

 

[manidhatt]

guys i have same problem please help me out.. any solutions to unblock mycic account... it's really helpful to me...

Usually after 24 hours you can try again.

 

[Vinod597]

i tried after 24hrs but still it shows a message you no longer recover your account online..... will visa process going on even though it is blocked ???? please give me suggestion it may really helpful to me..

 

[hb_rashidy]

i tried after 24hrs but still it shows a message you no longer recover your account online..... will visa process going on even though it is blocked ???? please give me suggestion it may really helpful to me..

Hi
Did you find any solution?
As I am also facing same problem. Account locked

 

[VNC007]

Try this no +1 613 944 4000, this for calling from outside canada, you can use hangouts (Google app to call free)

If nothing helps the last option can be making a new Cic account and transferring your application to new account

Hi
Did you find any solution?
As I am also facing same problem. Account locked

 

[hb_rashidy]

Try this no +1 613 944 4000, this for calling from outside canada, you can use hangouts (Google app to call free)

If nothing helps the last option can be making a new Cic account and transferring your application to new account

Thanks I called them and they gave me a new number. I called that number. Both are saying that GC key is only Username and password. But account locked due to security questions is not their concern. Both said to contact CIC. And they said that CIC will help only through email question@cic.gc.ca
I also have emailed them. Lets see.
Does this method of making new account and transferring nomination work? I mean do provinces transfer nomination ?

 

[VNC007]

you are welcome buddy
Please find my comments inline

Thanks I called them and they gave me a new number. I called that number. Both are saying that GC key is only Username and password. But account locked due to security questions is not their concern. Both said to contact CIC. And they said that CIC will help only through email question@cic.gc.ca
I also have emailed them. Lets see.
Does this method of making new account and transferring nomination work?
Yes I have know few people where they made new account and got the EE application transferred to their new account,

I mean do provinces transfer nomination ?
since you are transferring your original application so nomination stays but if you are required to make new EE profile you can request your province to transfer nomintaion to new EE profile