yes by regular mail....i give you an email to enquire, if you submitted on march 22 you sh0uld have gotten by now...did you apply correctly and attached your PR card...??KT_2017 said:
CBSA-ASFC_ATIP-AIPRP@cbsa-asfc.gc.ca
ATIP-AIPRP@cbsa-asfc.gc.ca
when i applied i got an email after few days that they got my request
here that email looked like
2nd email
Canada Border Services Agency (CBSA)
Access to Information and Privacy Division
Your reference number (if you had provided one to us):
Thank you for submitting your request with the CBSA. This message confirms its receipt. Your new, permanent CBSA file number is: P-XXXX-XXXXX which replaces your original file number XXXXXX-XXXXX
This number replaces the temporary tracking number you received when you initially submitted your request online.
The CBSA responds to every new request as soon as possible. The legislated timeframe for responding to requests is 30 calendar days. The Access to Information Act and the Privacy Act permits an institution to extend this time limit in some situations. Should the time limit to respond to your request be extended, you will be notified in writing.
When complete, it usually takes another five (5) to ten (10) working days for the packages to reach requestors by mail. Delays sometimes occur. If your package is not delivered following this timeframe please contact the ATI office for further assistance.
Telephone: 343-291-7021
Email: ATIP-AIPRP@cbsa-asfc.gc.ca
First email
Thank you for contacting the Access to Information and Privacy Division of the Canada Border Services Agency.
Please be advised that we are currently experiencing higher than normal volume of requests for Traveller History Reports (dates of entry into Canada).
If you have not yet made a request but wish to submit one, please see the Access to Information and Privacy section on the Canada Border Services Agency website for information on how to submit a request under the Access to Information Act or the Privacy Act. If you wish to submit your request on-line, please visit the Access to Information and Privacy (ATIP) Online Request web site. If you have already submitted a request, it is not necessary to re-apply online.
For all other inquiries, please allow 3 business days for us to provide a response to your e-mail.
Version française *** The English version precedes ***
Nous vous remercions d'avoir écrit à la Division de l'accès à l'information et de la protection des renseignements personnels de l'Agence des services frontaliers du Canada.
Nous avons reçu un nombre plus élevé qu'à la normale de demandes concernant des rapports sur l'historique de passage (dates d'entrée au Canada).
Si vous ne l'avez pas encore fait, mais prévoyez soumettre une demande en vertu de la Loi sur l'accès à l'information ou la Loi sur la protection des renseignements personnels, veuillez consulter la section sur l'accès à l'information et la protection des renseignements personnels du site Web de l'Agence des services frontaliers du Canada pour savoir comment procéder. Si vous désirez soumettre votre demande en ligne, veuillez visiter le site web Demande d'accès à l'information et de protection des renseignements personnels (AIPRP) en ligne. Si vous avez déjà présenté une demande, il n’est pas nécessaire de la soumettre à nouveau en ligne.
Pour toute autre question, veuillez svp nous allouer trois jours ouvrable pour répondre à votre courriel.
