London Office - Ecase Login Problem.

[465465]

Till yesterday i was able to log in to check my e- case status, But today when i checked, it shows the following message.

We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.
The Frequently Asked Questions (FAQs) may help you to access the status of your application through CAS.

I tried so many times, but still the same message is coming. Kindly advise if there is any problem in my case file.

thanks
raj

 

[paniz]

Hi raj
I don't have any problem to check my status.

 

[hmisabpk]

Till yesterday i was able to log in to check my e- case status, But today when i checked, it shows the following message.

We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.
The Frequently Asked Questions (FAQs) may help you to access the status of your application through CAS.

I tried so many times, but still the same message is coming. Kindly advise if there is any problem in my case file.

thanks
raj

Hi, RAJ

There is no problem with web page it is still working and showing the e-case status.

You can check carefully your all information again. you can restart your computer (completely power off) and do it again.
If you have insttaled any program recheck or and then see. It is looks like your system has saved some wrong information.

Hope it will work

 

[chatchat]

raj,


i have also the same ecas. i dont know what is the problem. now im really confused.


chat

 

[qorax]

Raj,

As 'accounts' advised u on the other forum, I too pretty much suspect, u have inadvertently clicked the "Remove the ability to check the e-cas" button. That's why u r out of the e-cas system presently.

Technically that shouldn't be a prob though. Click the other line stating "How to check my status otherwise".

Regards.
Ps.: the exact wordings of those buttons might be diff, as I have not rechecked it. But, the essence is correct.

 

[465465]

Dear Chat,

Is it the same message you are getting while logging in. Then there is some problem with their system. I was worried and thought there will be some problem with my case file.

Anyways will check after few days.

thanks
raj

 

[chatchat]

hi raj,

i check again today i got the same reply. i send an email to the embassy last night and thank god they gave me peace of mind. they said that i have to wait 2-3 months. its better to know the time of waiting than confuse every now and then. maybe you should also send an email to embassy. godbless. keep in touch.


chat

 

[PMM]

Hi

hi raj,

i check again today i got the same reply. i send an email to the embassy last night and thank god they gave me peace of mind. they said that i have to wait 2-3 months. its better to know the time of waiting than confuse every now and then. maybe you should also send an email to embassy. godbless. keep in touch.


chat

For applicants processing through London, and you are a UK citizen, use England in COB not UK.

PMM