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"Info does not match one on file"

Lily556677

Newbie
Sep 11, 2017
5
0
I applied over 5 years ago, and I submitted specific case requests a number of times successfully. The info I use matches the one on the ATIP report I obtained. Note that in my citizenship application, I requested to spell my name differently.

For the past month, I submitted a specific case request twice and each time, I receive an email two weeks later saying that the info does not match the one on file.

What does that mean? Is the new spelling of my name in effect now but application still processing? Does that mean my application is approved and I should wait for an oath invite? Or is it just a glitch?

Anyone with similar experiences?
Thanks