+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

I can't create an account for the tracker. Anyone can help?

Marie Fogarty

Full Member
Apr 23, 2023
47
5
I have already received BVL and wanted to check my tracker. When I enter the information to create an account, it says, invalid information, even thought everything is right. Anyone can help with that?
 

Harpkhehra

Full Member
Jun 7, 2022
41
2
Category........
VISIT
I have already received BVL and wanted to check my tracker. When I enter the information to create an account, it says, invalid information, even thought everything is right. Anyone can help with that?
Hello marie
I had same issue and i tried 5-6 days and then One day randomly i leave first name box empty and write my full name in last name column and it works for me..
Try this way
Leave first name box blank
last name :Your name

hope this helps
 

Osama10abdo

Star Member
Apr 19, 2023
91
12
Her issue
Hello marie
I had same issue and i tried 5-6 days and then One day randomly i leave first name box empty and write my full name in last name column and it works for me..
Try this way
Leave first name box blank
last name :Your name

hope this helps
her issue with next step bottom not with i formation
 

Marie Fogarty

Full Member
Apr 23, 2023
47
5
At first it was the next button but now sometimes it work but i have an error message saying invalid info. But everything is right. I tried everything.
I just wish I could access it like everyone else.
 

Renadxb

Hero Member
Jun 24, 2018
231
20
At first it was the next button but now sometimes it work but i have an error message saying invalid info. But everything is right. I tried everything.
I just wish I could access it like everyone else.
The moment I press the next button ,I get the same message as urs that it’s invalid or incorrect
 

Goodlk4u

Star Member
May 28, 2021
95
13
At first it was the next button but now sometimes it work but i have an error message saying invalid info. But everything is right. I tried everything.
I just wish I could access it like everyone else.
Next button when loader move then it silent and do not go next
This is from end point problem means server problem
Because this is my related field, so I inspect and check data is not fetching from server
 

Goodlk4u

Star Member
May 28, 2021
95
13
Gotcha. So what’s the solution? Haha
This is technical problem from CIC server side

Before it was giving error like
Technically problem
and now this message has been fixed and now next button not going to next step
This will be rectify from their end
Applicant can not do this from own end

One plugin come from Google chrome
which u can Install and try
and u have to enable that plugin then u can try
 

Marie Fogarty

Full Member
Apr 23, 2023
47
5
This is technical problem from CIC server side

Before it was giving error like
Technically problem
and now this message has been fixed and now next button not going to next step
This will be rectify from their end
Applicant can not do this from own end

One plugin come from Google chrome
which u can Install and try
and u have to enable that plugin then u can try
Yes, I also tried with safari. And on laptop and phone. Same everywhere.
I guess I just have to let it go and just wait to receive PPR. ;)
 

Goodlk4u

Star Member
May 28, 2021
95
13
Yes, I also tried with safari. And on laptop and phone. Same everywhere.
I guess I just have to let it go and just wait to receive PPR. ;)
Yes it better keep margin ,35-40 days for OPR

If still u want to try
Then please email then
trust_clouds@hotmail.com

I will forward google chomre plugin which u can install....
and before install , I can show what error in browser
It can information for u