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Ecas not working

syrust

Hero Member
Jul 22, 2010
352
26
Category........
Job Offer........
Pre-Assessed..
Interview........
no
Guys anybody can tell me if its a good sign or what.. My Ecas is not showing up. I haven't received my passport yet.

Whats happening in NDVO and on ECAs anybody has idea about it.



Thanks

Syrus
 

mubu

Star Member
Apr 9, 2012
97
1
India
Category........
Visa Office......
NDVO
NOC Code......
3030
Job Offer........
Pre-Assessed..
App. Filed.......
14 March 2012
IELTS Request
submitted with application score 7.5
Med's Request
6 September 2012
Med's Done....
8 September 2012 , Remedicals done on 3`rd May2014
Interview........
Interview call from NDVO on October 23`rd2012
Passport Req..
6 September 2012 , 8`th May 2014 passports submited after remedicals along with the passports for the New born
VISA ISSUED...
Insha Allah..soon!!!!!!!!
LANDED..........
Soon after visa arrival
Ecase status not working since today :(morning???????????
 

OmNi2012

Hero Member
Feb 7, 2013
782
25
Job Offer........
Pre-Assessed..
Hi,

I called the call centre and the lady told me that they are doing a upgrade/update and due to technicial difficulties it is not available to the applicants.
 

mysteaka

Star Member
Nov 5, 2012
198
22
Visa Office......
CPP-O
Job Offer........
Yes
App. Filed.......
04-SEP-2012 / PER on 05-NOV-2012
IELTS Request
Sent with my application
Dear seniors,

As some postings show, I hope it is wonderful good omen for everyone waiting DM.

Although E-CAS isn't available as OmNi2012 let us know, I suppose this problem has some reason, not only technical issue for everyone ;
If you didn't get 2nd line and/or Medical request yet and you lost your E-CAS status, it means that your process has been started actually.


Some of my friends waiting the 2nd line on E-CAS also have got the same problem.
My friends' file was transferred their local VO just a few months ago.
One of my friend did call CIC on Feb 6th. As I heard, CIC said they can't check the status of application filed & they had no problems in online service E-CAS so far because nobody else raise the issue before.
Then, another friend called CIC and got an answer. Here is the information my friend posted ;

jaz0020 said:
So on the cic online tracking tool problem . It seems that once the application has been assigned to a visa officer they turn off ur status and will update it with another quote when they are done screening the background checks . This is what the cic call center told me . So nothing to worry about any ways the visa office needs any info they would send us an e-mail .

hope this makes us all somewhat comfortable :)
I hope that this posting helps you... and Best of lucks for you! :)
 

samreen.sandhu

Star Member
Sep 26, 2012
168
3
Toronto
Category........
Visa Office......
NDVO
Job Offer........
Pre-Assessed..
App. Filed.......
7th June 2010
Med's Request
13th July 2012
Med's Done....
18th July 2012
Interview........
Hopefully waived
Passport Req..
13th July 2012
VISA ISSUED...
18th March 2013
LANDED..........
5th April 2013
OmNi2012 said:
Hi,

I called the call centre and the lady told me that they are doing a upgrade/update and due to technicial difficulties it is not available to the applicants.
It is working for some applicants and doesn't work for others. If it is technical issue it should not work for all at all but it works for many people waiting for MR. It only disappeared people waiting for DM
 

Mr.Engineer

VIP Member
Jan 25, 2012
3,409
137
Category........
Job Offer........
Pre-Assessed..
VISA ISSUED...
nov 2014 [color=red]ye sab tera karam hai ALLAH verna meri itni aukaat na thi[/color]
LANDED..........
landed jan 2015 MashaAllah
address disappearance

rahatx said:
I wanted to share my experience with the 'address disappearance' on ecas for the benefit of others.

Initial Application: Nov.30.2009 (Pre-June2010)
From: Bangladesh
VO: Singapore
File transfer to VO: Feb.2010
File started processing: Nov.30.2010
Current ECAS status: 'In process'

On Sep.13.2011, my address disappeared from ECAS. Today, on Sep.19.11 I received Med Req, RPRF Req, Personal Net Worth Statement Req which was dated Sep.14.11

This in my view means: 'Whenever' our address disappears on ECAS, there is a 'very good' chance that our case is going to move ahead (i.e. if we are 'in process' then we move onto 'MED REQ' and if we are on 'med rcvd' then we may just move to Passport req or visa issue)

Hope this sheds light on all the people like me who have been /are waiting eagerly without any specific idea as to where things are going or what to expect next.

I like to thank QORAX for the support and advice, specially about CAIPS, from which I got a clear picture about my case. I had no idea about CAIPS (the way we find out our file status at the VO) until I read QORAX posts and answers to my inquiries.

Therefore, ALLAH is kind and will show us light, if we BELIEVE! Have Faith.
 

oba3

Star Member
Nov 24, 2012
56
1
Category........
Job Offer........
Pre-Assessed..
App. Filed.......
01-AUG-2013
samreen.sandhu said:
It is working for some applicants and doesn't work for others. If it is technical issue it should not work for all at all but it works for many people waiting for MR. It only disappeared people waiting for DM
It not only disappeared applicants waiting for Decision Made... as previous replies (like Reply #63) informed that E-CAS also disappeared ppl waiting for Medical Req.
Anyway, it's a bit strange that CIC operator told some people "It's because of the technical issue" but told others "We don't have a problem"
 

syrust

Hero Member
Jul 22, 2010
352
26
Category........
Job Offer........
Pre-Assessed..
Interview........
no
oba3 said:
It not only disappeared applicants waiting for Decision Made... as previous replies (like Reply #63) informed that E-CAS also disappeared ppl waiting for Medical Req.
Anyway, it's a bit strange that CIC operator told some people "It's because of the technical issue" but told others "We don't have a problem"
hoping for the best fingers are crossed and waiting for good news..
 

mysteryocean

Hero Member
Jun 20, 2010
307
1
124
swift current SK Canada
Category........
Visa Office......
New Delhi
NOC Code......
6211
Job Offer........
Pre-Assessed..
App. Filed.......
27-02-12
Doc's Request.
no request!!
Nomination.....
01-08-11
AOR Received.
CIO 16-03-12 NDVO 03-04-12
Med's Request
23 July 2012
Med's Done....
30 July 2012
Interview........
Waived!!
Passport Req..
23 July 2012
VISA ISSUED...
31 Jan 2013
LANDED..........
Already in canada
I think CIC call center agents are the last people to trust. they dont know nothing. I called CIC call center and i was told that they cant say anything since my file is being processed at NDVO. Insted he sent me an email explaining how to complain CIC regarding eCAS long in problem. This is what he forwarded me.

Sir, Madam,

Thank you for contacting Citizenship and Immigration Canada. I am pleased to follow up on your request:

Technical Problems related to Online Tools



Thank you for your recent call to Citizenship and Immigration Canada’s Call Centre.



In order to assist you with the technical issues you are experiencing, please send an email to Question@cic.gc.ca and include following information:



1. Surname – Exactly as it appears on the passport or identity document

2. Given name(s) – Exactly as it appears on the passport or identity document

3. Date of birth (YYYY-MM-DD)

4. Country of birth

5. Client ID Number

6. Your current status in Canada

7. The expiration date of that status

8. Complete address (including the postal code). If the residential address is different from the mailing address, please provide both addresses.

9. Telephone number. If you have more than one contact number, please provide them all.

10. Type of application (work permit, study permit or visitor record)

11. Approximate date that the application was submitted

12. Office to which the application was sent (complete address)

13. Two screen shots of:



o The page you are attempting to access, and

o The error message that you receive



AND please describe the information you were looking for and the nature of the problem.



You can expect a response within five (5) working days of our receipt of the above information.
 

preetsukh

Star Member
Jun 23, 2012
176
4
Category........
Visa Office......
NDVO
NOC Code......
6242
Job Offer........
Pre-Assessed..
App. Filed.......
17-03-2012
File Transfer...
4-4-2012
Med's Request
10/08/2012 but letter not recieved then again 0n 06/11/2012
Med's Done....
9/11/2012 3rd line on 20/112012
Interview........
waived
Passport Req..
06/11/2012
VISA ISSUED...
hopefully soon
LANDED..........
in 2013
syrust said:
Guys anybody can tell me if its a good sign or what.. My Ecas is not showing up. I haven't received my passport yet.

Whats happening in NDVO and on ECAs anybody has idea about it.



Thanks

Syrus
My e case is also not working.
 

navi.1985

Star Member
Oct 5, 2012
122
2
INDIA
Category........
Visa Office......
NDVO
NOC Code......
4151
Job Offer........
Pre-Assessed..
App. Filed.......
16-04-2012
Nomination.....
PER on 12-05-2012
AOR Received.
04-06-2012
IELTS Request
SENT WITH APP.
File Transfer...
2nd Line updated on 12-11-12
Med's Request
Medical & Passport Req...29-11-12
Med's Done....
03-12-12...RPRF, PP, Other documents sent to NDVO on 20-12-12
Interview........
Verification Call on 04-02-2013
Passport Req..
RPRF Encashed on 24-12-2012..3rd line updated on 04-01-2013
VISA ISSUED...
DM ON 11-02-2013...Passports received on 22-02-2013
LANDED..........
26-04-2013
preetsukh said:
My e case is also not working.
No idea how long it will take to sort out...
 

theshivster

Hero Member
Oct 7, 2010
494
21
Ireland
Category........
Visa Office......
London
NOC Code......
7215
Job Offer........
Pre-Assessed..
App. Filed.......
12-04-2011
AOR Received.
17-05-2011
IELTS Request
sent with app 8.5 band score
File Transfer...
RBVO 21 June 2011 IN PROCESS 20 Jan 2012
Med's Request
14.08.2012
Med's Done....
02.10.2012 (there is only one DMP here and we were waiting on new passports) Meds line added 19.11.12
Passport Req..
07.02.2013 sent 11.2.13 arrived 12.2.13
VISA ISSUED...
Visa Dated 28.02.2013 Canadian Address on Ecas 02.03.2013 Decision Made Sunday 03.03.2013
LANDED..........
Prinicipal Applicant Landed 14 May. The rest of us landed on 2.9.2013
My Ecas was working yesterday but it isn't working today :eek:
 

BK11

Hero Member
Aug 6, 2012
365
5
Category........
Visa Office......
NDVO
Job Offer........
Pre-Assessed..
App. Filed.......
27-04-2015
Nomination.....
20-05-2015
AOR Received.
20-05-2015
Med's Request
Done already
Med's Done....
13-03-2015
No need to worry guys...its just a technical issue, nothing else. If anything odd happens to one, then it is a matter of worry but when it is happening to 3 out of 5, then surely it would be a technical problem. Cheers!
 

nirvana555

Star Member
Apr 11, 2011
101
29
Toronto
Job Offer........
Pre-Assessed..
This is exactly what I was told. I have sent them an email with the details. lets see...

mysteryocean said:
I think CIC call center agents are the last people to trust. they dont know nothing. I called CIC call center and i was told that they cant say anything since my file is being processed at NDVO. Insted he sent me an email explaining how to complain CIC regarding eCAS long in problem. This is what he forwarded me.

Sir, Madam,

Thank you for contacting Citizenship and Immigration Canada. I am pleased to follow up on your request:

Technical Problems related to Online Tools



Thank you for your recent call to Citizenship and Immigration Canada's Call Centre.



In order to assist you with the technical issues you are experiencing, please send an email to Question @ cic.gc.ca and include following information:



1. Surname – Exactly as it appears on the passport or identity document

2. Given name(s) – Exactly as it appears on the passport or identity document

3. Date of birth (YYYY-MM-DD)

4. Country of birth

5. Client ID Number

6. Your current status in Canada

7. The expiration date of that status

8. Complete address (including the postal code). If the residential address is different from the mailing address, please provide both addresses.

9. Telephone number. If you have more than one contact number, please provide them all.

10. Type of application (work permit, study permit or visitor record)

11. Approximate date that the application was submitted

12. Office to which the application was sent (complete address)

13. Two screen shots of:



o The page you are attempting to access, and

o The error message that you receive



AND please describe the information you were looking for and the nature of the problem.



You can expect a response within five (5) working days of our receipt of the above information.
 

mysteryocean

Hero Member
Jun 20, 2010
307
1
124
swift current SK Canada
Category........
Visa Office......
New Delhi
NOC Code......
6211
Job Offer........
Pre-Assessed..
App. Filed.......
27-02-12
Doc's Request.
no request!!
Nomination.....
01-08-11
AOR Received.
CIO 16-03-12 NDVO 03-04-12
Med's Request
23 July 2012
Med's Done....
30 July 2012
Interview........
Waived!!
Passport Req..
23 July 2012
VISA ISSUED...
31 Jan 2013
LANDED..........
Already in canada
called CIC again, Call center agent said its a technical problem and their team is working on it!!