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Citizenship Applications after Bill C-6

ultra_violet

Star Member
Oct 17, 2017
87
38
I think the question was when call center agents are
I tried first thing in the morning many times but the only 2 times I got through was around 1pm :D

The call centers are only open 8am - 4pm local time so I’m not sure how calling at 4am is going to work... :confused:
 

noor2017

Full Member
Oct 19, 2017
26
2
here, local time means Nova Scotia time.. that's not your province time.
I tried first thing in the morning many times but the only 2 times I got through was around 1pm :D

The call centers are only open 8am - 4pm local time so I’m not sure how calling at 4am is going to work... :confused:
 

noor2017

Full Member
Oct 19, 2017
26
2
It's confusing. does that mean call center people work for a total of 12 hrs to cover the time difference between NB time and BC time?

Client Support Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays. Services are available in French and English.
 
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HME

Star Member
Jan 16, 2013
81
14
Category........
Visa Office......
Vagreville
Job Offer........
Pre-Assessed..
App. Filed.......
20-11-2012
AOR Received.
15-01-2013
It's confusing. does that mean call center people work for a total of 12 hrs to cover the time difference between NB time and BC time?
Just like any other call centre. Some people will work 8-4, 9-5, 10-6 and 11-7 to cover all time zones. the centre is open for 12 hours but the agents are only working their 8 hours.
 

alvarorossa1

Full Member
Nov 29, 2017
31
14
Please update the spreadsheet. I received "In process" on Dec 18th.

I applied for myself and a minor in one application, when I check ECAS for the minor there are only 2 lines, there is no "In Process", but on mine there is, and its like same application they are together, is this normal?
 

zenith9

Star Member
Apr 12, 2012
149
10
Category........
Job Offer........
Pre-Assessed..
I finally received my AOR today. Please update the spreadsheet. ECAS not updated yet. Thanks.
 

razerblade

VIP Member
Feb 21, 2014
4,197
1,356
Please update the spreadsheet. I received "In process" on Dec 18th.

I applied for myself and a minor in one application, when I check ECAS for the minor there are only 2 lines, there is no "In Process", but on mine there is, and its like same application they are together, is this normal?
Updated.