Hi,
My parents applied for citizenship on Dec 2017, they never got AOR, also their application couldn't be found online. Every time I call or send a request to CIC through IRCC the agent said that they received my father application on Dec 2017, and they have no idea why no AOR was sent and why the application is not online
Upon further check, the last update I managed to get is that my dad application was transferred to the complex cases, and they can't find my mom application!!!
My questions are:
-Is it normal for CIC to receive an application and sending AOR letter or put the application online
-My dad never left Canada since last 4 years except for 10 days, and he is 67 years old, so why his application was transferred to the complex case?
-Is it normal for an application to get lost in CIC!?!? And what are the procedures in this case?
I would appreciate if you can respond to my questions as it has been more than 13 months since they applied.
Is there a way to get to someone to listen in CIC and take action other than calling agent and IRCC request? I did this more than 25 times and it seems no one there knows what is going on.
Many thanks in advance
My parents applied for citizenship on Dec 2017, they never got AOR, also their application couldn't be found online. Every time I call or send a request to CIC through IRCC the agent said that they received my father application on Dec 2017, and they have no idea why no AOR was sent and why the application is not online
Upon further check, the last update I managed to get is that my dad application was transferred to the complex cases, and they can't find my mom application!!!
My questions are:
-Is it normal for CIC to receive an application and sending AOR letter or put the application online
-My dad never left Canada since last 4 years except for 10 days, and he is 67 years old, so why his application was transferred to the complex case?
-Is it normal for an application to get lost in CIC!?!? And what are the procedures in this case?
I would appreciate if you can respond to my questions as it has been more than 13 months since they applied.
Is there a way to get to someone to listen in CIC and take action other than calling agent and IRCC request? I did this more than 25 times and it seems no one there knows what is going on.
Many thanks in advance