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Cause For Concern?

j3d

Star Member
Aug 2, 2017
72
24
I have been checking my wife's ECAS and GCkey account since we submitted our application last September. On February 7th we're received a Pre-arrival services message on our GCkey account and on that same day our ECAS account also got updated and is now showing an additional line (Line #4) which did not show up before. I'm not sure if I need to be concerned because they said they've sent my wife correspondence which we did not get aside from the medical exam they asked. Does anyone know who and how to contact them regarding our ECAS account? I'm just worried if they need something from us and we did not receive it. Thanks.