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Can't access Ecas

CanadaNow

Star Member
Jan 3, 2013
154
6
Category........
Visa Office......
Nairobi
Job Offer........
Pre-Assessed..
App. Filed.......
05-11-2012
AOR Received.
08-11-2012
File Transfer...
14-01-2013
Med's Request
28-08-2012
Med's Done....
06-12-2012
Interview........
waived
Passport Req..
31-01-2013
VISA ISSUED...
16-04-2013
LANDED..........
07-05-2013
another one working here after a little more than a week. I sent an email on Friday and got no reply but then today is working so I guess fixing it IS their reply :) . Here is template of what I sent (suggested by somebody else)....

Hello CIC,

Unfortunately ECAS is still not working for myself (sponsor) or my wife (applicant). Thank you in advance for your time and here is our information.....

Applicant
1. Surname:
2. Given Name(s):
3. D.O.B.:
4. Country of Birth:
5. Complete Address:
6. Telephone Number:
7. Application received by CIC-Mississauga:
8. Office to which the application was sent: Mississauga, Canada
9. Type of application: permanent residence, family class

Sponsor
1. Surname:
2. Given Name(s):
3. D.O.B.:
4. Country of Birth:
5. Complete Address:
6. Telephone Number:
7. Application received by CIC-Mississauga:
8. Office to which the application was sent: Mississauga, Canada
9. Type of application: permanent residence, family class

Please also provide one of the following numbers (the number you used to access e-CAS):

Today I tried with UCI & File numbers.
Client ID number:
File number:
Receipt number:

Lastly, please provide us with two screen shots of:

The current page where you are experiencing the system problem
The error message that you receive once you click on the link
specify the date and time that the problem occurred.

Problem has existed since last Saturday. The screenshots attached were taken today (February 8th at approx pm).

Thank you for your time and efforts
 

Nitzan900

Star Member
Sep 25, 2012
190
2
124
Category........
Visa Office......
tel-aviv
Job Offer........
Pre-Assessed..
App. Filed.......
10-04-2012
AOR Received.
02-08-2012
File Transfer...
02-08-2012
Med's Done....
13-03-2012
Interview........
18-11-2012
Passport Req..
28-05-2013
VISA ISSUED...
05-05-2013
LANDED..........
12-05-2013
CanadaNow said:
another one working here after a little more than a week. I sent an email on Friday and got no reply but then today is working so I guess fixing it IS their reply :) . Here is template of what I sent (suggested by somebody else)....

Hello CIC,

Unfortunately ECAS is still not working for myself (sponsor) or my wife (applicant). Thank you in advance for your time and here is our information.....

Applicant
1. Surname:
2. Given Name(s):
3. D.O.B.:
4. Country of Birth:
5. Complete Address:
6. Telephone Number:
7. Application received by CIC-Mississauga:
8. Office to which the application was sent: Mississauga, Canada
9. Type of application: permanent residence, family class

Sponsor
1. Surname:
2. Given Name(s):
3. D.O.B.:
4. Country of Birth:
5. Complete Address:
6. Telephone Number:
7. Application received by CIC-Mississauga:
8. Office to which the application was sent: Mississauga, Canada
9. Type of application: permanent residence, family class

Please also provide one of the following numbers (the number you used to access e-CAS):

Today I tried with UCI & File numbers.
Client ID number:
File number:
Receipt number:

Lastly, please provide us with two screen shots of:

The current page where you are experiencing the system problem
The error message that you receive once you click on the link
specify the date and time that the problem occurred.

Problem has existed since last Saturday. The screenshots attached were taken today (February 8th at approx pm).

Thank you for your time and efforts
where did you send it too? what is the address? i want to send too
 

Shayeste

Star Member
Dec 1, 2012
70
3
Category........
Visa Office......
Ankara
Job Offer........
Pre-Assessed..
App. Filed.......
17-07-2012
AOR Received.
23-08-2012
File Transfer...
21-11-2012 (in process)
Passport Req..
19-02-2013
VISA ISSUED...
07-03-2013
Mine is not working since Feb 3. I called CIC on Friday and the lady laughed and said: "We knowww It is not you! It is us". Then she said just try again everyday we are working on it.
I also sent an email to the email address for website issues. They replied asking for some information. I just replied to that email. Lets see what happens :D
 

CanadaNow

Star Member
Jan 3, 2013
154
6
Category........
Visa Office......
Nairobi
Job Offer........
Pre-Assessed..
App. Filed.......
05-11-2012
AOR Received.
08-11-2012
File Transfer...
14-01-2013
Med's Request
28-08-2012
Med's Done....
06-12-2012
Interview........
waived
Passport Req..
31-01-2013
VISA ISSUED...
16-04-2013
LANDED..........
07-05-2013
Nitzan900 said:
where did you send it too? what is the address? i want to send too

sent to:
questions @ cic.gc.ca
 

amikety

VIP Member
Dec 4, 2011
4,905
143
Calgary
Category........
Visa Office......
CPP-O
Job Offer........
Pre-Assessed..
App. Filed.......
15-01-2013
AOR Received.
2-2-2013
Med's Done....
12-10-2012
Passport Req..
9-07-2013
VISA ISSUED...
7-08-2013
LANDED..........
7-08-2013
I was able to log into Ecas for the first ever today. I logged in as my husband and myself. Only my file showed anything about any application. My poor husband was blank :D
 

rvrunda

Member
Feb 4, 2013
14
0
Ecas is working as of today. I was able to access it this morning :)
No changes in my status yet, but patiently waiting.
 

MzTee

Star Member
Jan 25, 2013
73
1
Canada
Category........
Visa Office......
Accra
Job Offer........
Pre-Assessed..
App. Filed.......
21-01-2013
AOR Received.
05-02-2013
File Transfer...
20-02-2013
Med's Done....
28-12-2012
Interview........
29-04-2013
VISA ISSUED...
29-04-2013
amikety said:
I was able to log into Ecas for the first ever today. I logged in as my husband and myself. Only my file showed anything about any application. My poor husband was blank :D
Yeah same here. Mine was blank but my husband actually showed that the file has been received. Also, I called the automated CIC number and used my UCI number and it told me that the file has been received. I believe they are still working on it. :D
 

amikety

VIP Member
Dec 4, 2011
4,905
143
Calgary
Category........
Visa Office......
CPP-O
Job Offer........
Pre-Assessed..
App. Filed.......
15-01-2013
AOR Received.
2-2-2013
Med's Done....
12-10-2012
Passport Req..
9-07-2013
VISA ISSUED...
7-08-2013
LANDED..........
7-08-2013
MzTee said:
Yeah same here. Mine was blank but my husband actually showed that the file has been received. Also, I called the automated CIC number and used my UCI number and it told me that the file has been received. I believe they are still working on it. :D
It was funny to watch my husband to pretend to not be excited when I told him :D
 

jo-macral

Hero Member
Mar 25, 2012
256
1
Thailand
Category........
Visa Office......
Singapore<br />Pain & Suffering: 07-12-2012
Job Offer........
Pre-Assessed..
App. Filed.......
07-12-2012
AOR Received.
21-12-2012
File Transfer...
21-12-2012
Med's Done....
06-11-2012
Interview........
N/A
Passport Req..
26-05-2014<br />Re-med Req...: 26-05-2014<br />Passport Sent.: 30-06-2014<br />Decision Made: 25-07-2014
VISA ISSUED...
06-08-2014
LANDED..........
Tickets booked for September, 2014
some login progress has been made for us.

Sponsorship UCI lets me log in, however I am presented with a screen and a check box to remove my on-line access, and a submit button. It will not let you proceed without clicking the box, which is NOT going to happen.. So, stuck on that screen.

My wife's PR Application UCI still does not let me log in.
 

mameelynn

Hero Member
Oct 22, 2011
465
17
Category........
Visa Office......
Buffalo... I mean CPP Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
27/02/2012
Doc's Request.
06/06/2012
File Transfer...
03/07/2012
Med's Done....
16/12/2011
Passport Req..
12/12/12
VISA ISSUED...
31/01/2013
LANDED..........
04/2013
I finally was able to log into e-cas!! I had to use the file number not the UCI but it worked and we have a "Decision Made"!!!!!!!!!!!! ;D ;D ;D ;D ;D
 

jo-macral

Hero Member
Mar 25, 2012
256
1
Thailand
Category........
Visa Office......
Singapore<br />Pain & Suffering: 07-12-2012
Job Offer........
Pre-Assessed..
App. Filed.......
07-12-2012
AOR Received.
21-12-2012
File Transfer...
21-12-2012
Med's Done....
06-11-2012
Interview........
N/A
Passport Req..
26-05-2014<br />Re-med Req...: 26-05-2014<br />Passport Sent.: 30-06-2014<br />Decision Made: 25-07-2014
VISA ISSUED...
06-08-2014
LANDED..........
Tickets booked for September, 2014
Congrats!!!

File / Application number does not work for us yet either.
 

mameelynn

Hero Member
Oct 22, 2011
465
17
Category........
Visa Office......
Buffalo... I mean CPP Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
27/02/2012
Doc's Request.
06/06/2012
File Transfer...
03/07/2012
Med's Done....
16/12/2011
Passport Req..
12/12/12
VISA ISSUED...
31/01/2013
LANDED..........
04/2013
jo-macral said:
Congrats!!!

File / Application number does not work for us yet either.
Thanks!!
Sad about it not working yet... don't forget that it is the other person's info for the file number as apposed to the UCI log-in
 

jo-macral

Hero Member
Mar 25, 2012
256
1
Thailand
Category........
Visa Office......
Singapore<br />Pain & Suffering: 07-12-2012
Job Offer........
Pre-Assessed..
App. Filed.......
07-12-2012
AOR Received.
21-12-2012
File Transfer...
21-12-2012
Med's Done....
06-11-2012
Interview........
N/A
Passport Req..
26-05-2014<br />Re-med Req...: 26-05-2014<br />Passport Sent.: 30-06-2014<br />Decision Made: 25-07-2014
VISA ISSUED...
06-08-2014
LANDED..........
Tickets booked for September, 2014
Sadly, even that does not work for me any longer. I used to be able to log in with all our numbers for both the Sponsorship and PR application.

This is a screenshot of what I get on ecas with my UCI. I pressed the submit already hence the red text.
 

satya_6680

Full Member
Feb 5, 2013
39
1
124
India
Category........
Visa Office......
ND
Job Offer........
Pre-Assessed..
App. Filed.......
13-08-2008
Doc's Request.
29-11-2012
File Transfer...
30-12-2012
Med's Request
29-11-2012
Med's Done....
04-12-2012
Passport Req..
29-11-2012
VISA ISSUED...
landed soon...
rvrunda said:
Ecas is working as of today. I was able to access it this morning :)
No changes in my status yet, but patiently waiting.
Still not working...???
 

satya_6680

Full Member
Feb 5, 2013
39
1
124
India
Category........
Visa Office......
ND
Job Offer........
Pre-Assessed..
App. Filed.......
13-08-2008
Doc's Request.
29-11-2012
File Transfer...
30-12-2012
Med's Request
29-11-2012
Med's Done....
04-12-2012
Passport Req..
29-11-2012
VISA ISSUED...
landed soon...
jo-macral said:
Sadly, even that does not work for me any longer. I used to be able to log in with all our numbers for both the Sponsorship and PR application.

This is a screenshot of what I get on ecas with my UCI. I pressed the submit already hence the red text.
Use Information i.e. Below than Logout... there 3 options... see any one u must atleat understand...??? Whats going on there...??? Its Help you from my best wishes...???