anyone email NYC office? (or use "case-specific" email enquiry form on website?)

[bonacker]

So I phoned the CIC hotline to ask if there was anything I could do to ensure my "medicals" had been forwarded from Ottawa to NYC, and the hotline operator gave me the direct contact info for NYC office, and told me I should ask them directly.

As directed, I used the "case-specific" email function on the NY office website . . . and the email was returned to me as "undeliverable." (Several times.)

anyone had any trouble emailing NYC, or using the "Case-specific" online email-er thing?

 

[tgchi13]

Re: anyone email NYC office? (or use "case-specific" email enquiry form on websi

So I phoned the CIC hotline to ask if there was anything I could do to ensure my "medicals" had been forwarded from Ottawa to NYC, and the hotline operator gave me the direct contact info for NYC office, and told me I should ask them directly.

As directed, I used the "case-specific" email function on the NY office website . . . and the email was returned to me as "undeliverable." (Several times.)

anyone had any trouble emailing NYC, or using the "Case-specific" online email-er thing?

We didn't use the case-specific function, but did email multiple times. Most came back undeliverable. Some came back with a standard acknowledgement of receipt. Only one email was ever answered, and not based on the actual question.

Good luck!

 

[ritosgirl]

bonacker!

if you want to know if NYC has received your medicals... it's a better idea to fax ottawa. i faxed them and within a day, they sent a fax back saying that they went ahead and forwarded the medicals to NYC. there are two fax numbers: 613 954 6211 or 613-954-8653. i'm not quite sure which one worked, i just sent the same fax to both of them. if you are unsure of what to include in the fax just send me a private message with your email address, and i can email you the letter that i faxed.

the only time i ever received an email back from NYC was when they told me that my husband's ppr was in the post. i've sent them other emails and have heard nothing back.

 

[ngunja]

Bonacker,
I would wait for one more week...its possible your PPR request is in the mail...mine was sent out on April 15 and since you are in Canada, it might take a week to get there.

NG

 

[bonacker]

thanks, NG -- and all!

it's true that if they mail me anything, it takes 10 days or so, usually, to reach here from NYC. so my fingers are crossed.

cheers!