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"Additional information required" yet received no email

damien86

Star Member
Jan 5, 2016
147
1
My status has an update stating that a letter or email has been sent asking for some additional information. However, I did not receive anything (I checked my spam folder as well). Did this happen to anyone else? What kind of information is usually requested?

I hope someone can help
 

im2kool

Star Member
Dec 29, 2020
181
118
My status has an update stating that a letter or email has been sent asking for some additional information. However, I did not receive anything (I checked my spam folder as well). Did this happen to anyone else? What kind of information is usually requested?

I hope someone can help
Raise a webform ASAP
 

CaBeaver

Champion Member
Dec 15, 2018
2,941
1,369
My status has an update stating that a letter or email has been sent asking for some additional information. However, I did not receive anything (I checked my spam folder as well). Did this happen to anyone else? What kind of information is usually requested?

I hope someone can help
When was the update? There is a time between when it appears on the portal and when you actually receive it. This maybe passports pages request.