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Option 1 was taken in that the application was sent to the website to renounce the PR status. Even with all the information supplied that I had not lived in Canada since 1983, the response was that I was still a PR and therefore my application for an eTA was withdrawn and that I should apply...

I applied for an Electronic Travel Authorization and received a response that I am still a permanent resident of Canada. I went to Canada in 1981 and returned to the UK permanently in 1983. I filled in the required forms in order to renounce my PR status and sent all the required documentation...